Stakeholder / Authorities Manager

The Stakeholder Manager for Hard and Soft Facilities Management (FM) services in the public realm is responsible for establishing maintaining and enhancing relationships with local government authorities and related stakeholders. The role ensures delivery of high-quality FM services that meet strategic objectives regulatory standards and community expectations within the clients public spaces.

Key Responsibilities:

Stakeholder Engagement & Relationship Management:

• Act as the primary point of contact for local authorities government agencies and community stakeholders regarding FM services within public spaces.
• Conduct regular meetings consultations and presentations to align services with stakeholder expectations and regulations.
• Facilitate communication between FM teams and stakeholders on operational issues service delivery and community concerns.

Contract & Service Delivery Oversight:

• Oversee the performance of contractors providing hard and soft FM services ensuring compliance with contractual obligations and UAE regulations.
• Monitor service quality safety standards and regulatory compliance across all public realm assets.
• Implement corrective actions and continuous improvement strategies as needed.

Regulatory & Standards Compliance:

• Ensure all FM activities adhere to local laws environmental regulations health and safety standards and Abu Dhabi Municipality requirements.
• Lead audits and inspections coordinating necessary corrective measures.

Strategic Planning & Reporting:

• Contribute to strategic planning for public realm improvements related to FM services.
• Prepare reports updates and presentations for stakeholders highlighting service performance issues and improvement initiatives.

Community & Public Engagement:

• Support community outreach efforts to promote safe clean and sustainable public spaces.
• Address community feedback concerns and service requests in coordination with FM teams.

Budget & Contract Management:

• Oversee budgets allocated for FM services ensuring efficient use of resources.
• Manage contractual negotiations and renewals with service providers ensuring value for money.

Risk Management & Safety:

• Identify and mitigate operational risks related to FM activities in the public realm.
• Ensure safety protocols are strictly followed by all contractors and staff.

Qualifications :

• Bachelors degree in Facilities Management Civil Engineering Environmental Science or related field.
• Extensive experience in FM services management particularly in public sector or public realm projects within Abu Dhabi or UAE.
• Strong stakeholder engagement and communication skills in a multicultural environment.
• Strong knowledge of local regulations safety standards and environmental policies in Abu Dhabi.
• Proven experience in contract management service quality assurance and reporting.
• Leadership and negotiation skills.

Additional Information :

Company Vision:

Our vision is to be the leading capital programmes professional service provider operating across property infrastructure and natural resources.

In 2010 Turner & Townsend began a journey to grow the company on a global scale across our three core sectors. Our vision to excel has seen us climb from 2500 staff in 63 offices across 28 countries in 2010 to 6800 in 110 offices across 45 countries in 2020.

Turner & Townsend recognise the fact that our employees are the key to our future growth. We invest heavily in the training development and regular appraisal of our people: by managing each employees career aspirations and by promoting from within at every opportunity we believe we have created a stimulating challenging and exciting working environment for our staff.

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. 

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend there must be a formal written agreement in place and the agency must be invited by the Recruitment Team to submit candidates for review. 

Remote Work :

No

Employment Type :

Full-time