Social Media Operations Specialist
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Job Summary
We are seeking a Social Media Operations Specialist to drive brand growth across global platforms strengthen community engagement and support our marketing efforts in the Middle East and international markets. This role requires creativity execution ability and strong familiarity with social media cultureespecially in crypto/Web3.
Key Responsibilities
- Social Media Management
Operate and manage company accounts on X (Twitter) Instagram TikTok and other platforms.
Publish posts create short-form content maintain community activity and execute online campaigns and Space sessions. - Community Engagement & User Support
Interact with users across X Discord and Telegram.
Provide basic support for user inquiries (wallet usage product functions general questions). - SEO & Content Distribution
Regularly publish content on external platforms such as Reddit Quora Medium and relevant forums.
Implement SEO-driven approaches to improve brand visibility and organic search performance. - Content Creativity & Trend Tracking
Stay updated on crypto culture Web3 trends and global social media formats (memes short videos narratives).
Produce engaging market-relevant content. - Data Monitoring & Reporting
Track KPIs (reach impressions engagement growth metrics).
Provide internal reports for review and strategy optimization.
Requirements
- Bachelors degree required
- Strong English communication and writing skills
- Relevant work experience in social media operations digital marketing or community management
- Familiarity with crypto/Web3 is a strong advantage (or willingness to learn quickly)
- Ability to create original content (text image or video)
- Understanding of SEO or forum-based growth methods is a plus
- Proactive detail-oriented able to work independently
- Must work on-site at DIFC Dubai
