Ships Agency Operator

Join our global team for a career filled with opportunities to solve challenges both small and large local and global simple and complex.

We are looking for a Ships Agency Operator to join our company.

In Wilhelmsen Port Services we provide our customers with piece of mind while we handle their cargo their vessels and their crew. We handle 75000 port calls per year which means that every 7 minutes anywhere around the world we send a ship safely out to sea again to fulfil its purpose. We match local expertise with strict global standards making sure we consistently make our customers port calls as efficient and safe as possible.

What you will be doing:

• Responsible for the effective coordination of assigned port calls.

• Advice on selection of contractors for goods and services provided to principals including submission of competitive quotations as required.

• Ensure compliance with Port Services processes standards and procedures including correct use of the operating system.

  Ensure proper monitoring of the vessel and attendance to any follow up enquiries.

  Ensure correct amount of pre-funding are received or the correct level of authority has approved any deviation prior to performing the Port Call.

  Establish and maintain vessels files and ensure that all transactional systems are updated real time.

  Ensure proactive efficient and timely communication at all times.

  Report leads business opportunities and relevant port updates observed to Manager.

  Monitor and record expenses that arises during vessels port call.

  Ensure Cash-in-Transit (Cash to Master) as per WPS procedure.

  Proactively follow up check and approve suppliers invoices.

  Ensure cost effectively Vessel Operations.

  Comply with WPS PPE Standard when working in ports/onboard vessels.

Who you are:

• Maritime background and experience from Ships Agency Operations.

  Good communication skills and command of the in English language (oral and written).

  Process and system understanding.

  Self-motivated and result orientated.

  Proactive and possesses ability to anticipate issue to facilitate preventive measures.

  Ability to work under pressure.

  Problem solving skills with ability to make fast and sound judgement.

  Ability to effectively plan & direct an operation without compromising on safety to personnel and vessel.

  Good motivator and team leadership skills.

  Familiar with Port & local Authorities regulations procedures and governing tariffs.

  Computer literate

What we offer:

Working in Wilhelmsen can offer a culture and work environment of strong leadership career development work-life balance and a job that is both challenging and stimulating. Our organization thrives by using modern tools and is eager to utilize the business opportunities that arise with new digital tools and skills. Beyond this we offer a generous and bespoke benefits package tailored to your specific Wilhelmsen HUB.

Sounds interesting if you can see yourself in this role please let us know why you are our Ships Agency Operator. You can apply online today through our career portal by creating a Candidate Home account. Here you can upload your resume and a motivational letter.

Application deadline: 16.01.2026

Work location: Abu Dhabi UAE

Please note that all positions at Wilhelmsen are subject to reference and ID checks. For certain roles additional background screening may be required.

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