Service Associate - Food Runner

The Following Is Considered Mandatory For This Position

• Service Excellence – Leads by positive example to strive for service excellence.
• Organized – High attention to detail with strong administrative skills.
• Operational expertise – Demonstrates strong knowledge of Shangri-La service deliverables and Shangri-La Experience, SLTO service procedures, programs and policies.
• Communication – 100% English language (verbal and written) proficiency.
• Decision making and problem solving – Responds promptly, exercising sound and reasonable judgment, u ltimately ensuring successful problem resolution.
• Emotional maturity – Internally proud, outwardly gracious and humble.
• Ethical and professional conduct – Fulfills responsibilities with highest integrity.
  

Shangri-La Toronto is compliant with its obligations under the Accessibility for Ontarians with Disabilities Act, 2005, and will provide reasonable accommodation in the application and interview process for this position upon request.

Other Requirements

• Minimum 2 year previous work experience in a world-class luxury brand and/or fine dining luxury level service knowledge and training
• Required to work nights, weekends, and/or holidays
• Current SmartServe and In Good Hands certification
• Must be eligible to work in Canada