Associate Client Success

Qualifications

Basic Qualifications:

• Bachelor’s Degree and at most 2 years of work experience
  

Preferred Qualifications:

• Strong oral and written communications skills in English/Spanish
  

Project Development And Management Experience Is Required

Backoffice and Client resolution areas experience

Experience using standard MS Office tools (e.g. MS Project, Excel, PowerPoint, Word, Visio, etc.)

• Must have strong interpersonal skills (must project credibility and integrity) and a proven ability to build and maintain highly satisfied customer relationships
• Able to set priorities, influence others, and manage customer expectations
• Ability to comprehend and translate complex technical issues and apply to business solutions
• Demonstrated ability to articulate complex technical terms or processes into business language
• Demonstrated success in customer relationship management
• Self-starter and result oriented individual, with a demonstrated ability to achieve results as part of an effective team, and ability to effectively prioritize and multi-task under deadlines
• Organized, detailed oriented and strong task management skills
• Strong oral and written communications skills in Portuguese a plus
• PMP Certified or Six Sigma Certifications is a PLUS