Sales & Operations Support Executive

We are seeking a highly motivated and detail-oriented Sales & Operations Support Executive to support our sales and operations team in the trading of cement steel and other construction materials. The role involves preparing quotations coordinating shipments handling documentation supporting collections and assisting in sourcing and business development activities. The ideal candidate must be proactive organized and capable of troubleshooting operational issues efficiently.

DUTIESANDRESPONSIBILITIES:

Sales&CommercialSupport

• Prepareandissuequotationsoffersandsales-relateddocuments.
• Followupwithcustomersonquotationsconfirmationsandorders.
• Supportthesalesteaminday-to-daycommercialactivities.

Payments&Collections

• Followuponpaymentscollectionsandoutstandingreceivableswithcustomers.
• Coordinatewithinternalfinanceandoperationsteamstoensuretimelycollections.
• Maintainaccuraterecordsofpaymentstatus.

Operations&ShippingCoordination

• Prepareandprovideallrequiredshippingandcommercialdocumentsforshipmentsarrivingatportincludingbutnotlimitedto:
• Invoice
• PackingList
• BillofLading
• CertificateofOrigin
• TestReports/QualityCertificates(ifapplicable)
• Coordinatewithfreightforwardersshippinglinesportagentsandcustomers.
• Trackshipmentsandproactivelyresolveanyoperationalordocumentationissues.

Meetings&Coordination

• Arrangeinternalandexternalmeetingsincludingsendingmeetinginvitationsandpreparingagendaswhenrequired.
• Maintainproperfollow-upandactionpointsaftermeetings.

Research&BusinessDevelopmentSupport

• Conductmarketresearchtoidentify:
• Newsuppliersandsources
• Newproductsandopportunitiesrelatedtoconstructionmaterials
• Supportproductandsupplierdevelopmentinitiatives.

Samples&TechnicalCoordination

• Arrangethedispatchofsamplestocustomersorconsultants.
• Coordinatewithsuppliersandlogisticsteamsforsamplepreparationanddelivery.

ProblemSolving&Troubleshooting

• Proactivelyidentifyandresolveoperationaldocumentationandcoordinationissues.
• Supporttheteaminhandlingurgentorunexpectedsituationsefficiently.

ESSENTIALANDDESIRABLESKILLS:

• Experienceintradingconstructionmaterialscementsteelorcommoditiesispreferred.
• Strongorganizationalandmultitaskingskills.
• Excellentcommunicationskills(writtenandverbal).
• Abilitytoworkunderpressureandmeetdeadlines.
• Highlymotivatedproactiveandsolutionoriented.
• Strongfollow-upandcoordinationabilities.
• ProficientinMSOffice(ExcelWordOutlook).
• Abilitytoworkwithinateamandfollowreportinglines.

BehavioralCompetencies:

• Detail-orientedandwellorganized
• Strongsenseofownershipandresponsibility
• Abletohandletroubleshootingandoperationalchallengesindependently
• Team player with a positive attitude

Required Experience:

Junior IC