Sales Coordinator- MW

We are seeking a proactive detaildriven Sales Coordinator to join our Movable Walls (MW) team in Dubai. Reporting to the Sales Manager this role begins with full ownership of sales coordination and order management progressively expanding into frontline sales responsibilities customer engagement and projectbased selling.

The ideal candidate is highly organized customercentric and capable of managing complex project sales cycles while ensuring flawless coordination across internal and external stakeholders. Arabic fluency is mandatory and experience in projectbased sales is essential.

• Sales order processing Manage the complete order cycle including accurate SAP entry and timely processing.

• Purchase order validation Review customer POs against approved quotations; verify commercial and technical details.

• Order approvals Coordinate with Sales Manager and Sales Engineers to secure approvals and issue order acknowledgements.

• Customer records Maintain accurate customer files and monitor order status from receipt to delivery.

• Crossfunctional coordination Liaise with factories logistics freight forwarders and project teams to ensure timely production and shipment.

• Shipping & documentation Arrange shipments obtain competitive freight quotations and ensure complete documentation.

• Finance coordination Support invoicing and monitor customer accounts on credit hold.

• Order tracking Track open orders backorders and delivery schedules; escalate delays proactively.

• Sales reporting Prepare delivery performance reports backorder updates rolling forecasts NCRs and customer complaint summaries.

• Project sales engagement Support and gradually lead sales activities for projectbased customers in construction and architectural sectors.

• Customer relationship building Engage with clients consultants and contractors to understand project requirements and propose MW solutions.

• Sales pipeline development Assist in developing and maintaining a healthy pipeline contributing to revenue growth.

• Order Book ownership Maintain an accurate and uptodate Order Book to support sales forecasting and planning.

• Continuous improvement Collaborate with internal teams to enhance efficiency customer satisfaction and sales performance.

• Bachelors degree in Business Administration or related field.

• 35 years of experience in Sales Coordination Sales Support Customer Service or Order Management.

• Mandatory: English and Arabic speaker.

• Required: Experience in project sales (construction architectural solutions access solutions manufacturing or industrial sectors).

• Strong SAP ERP knowledge.

• Advanced Microsoft Excel proficiency.

• Exceptional organizational skills and attention to detail.

• Ability to manage multiple priorities under tight deadlines.

• Strong communication and interpersonal skills with a customerfirst mindset.

• Ability to work independently and collaboratively.

• Strong analytical and problemsolving abilities.

• A customercentric mindset with a passion for delivering outstanding service.

• Excellent coordination followup and projectsales engagement skills.

• High accuracy accountability and ownership.

• Strong planning and organizational abilities.

• Ability to build effective relationships across Sales Projects Finance Logistics and Manufacturing.

• Positive attitude adaptability and readiness to grow into a full sales role.