Restaurant Supervisor Riviera on the Beach

We are not just a collection of hotels but instead a talented community. A family with a shared passion and commitment to unapologetically love and breathe who we are every day. An eclectic grouping who really care about each other and our guests; where belonging transcends all else. We do this with a backdrop of extraordinary hotels steeped in history glamour and stories which provide the perfect stage for our people our Legends to live our vision Treasured by Guests Cherished by Employees Celebrated Worldwide.

Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA reflected by our core values of Passion Personality Respect Working Together and submitting your application please let us know if you require any special accommodations during the interview process.

We care about your career and are known for having the absolute best people in the industry. When you join us as a Restaurant Supervisor you start a unique opportunity to become celebrated as the very best in your field. Youll learn not only from your fellow Legends but also through our award-winning learning academy so that you can achieve the highest standards of craft service and leadership and become a legend in your own story.

As a Restaurant Supervisor atRiviera on the Beach here are just some of the great benefits you will receive:

• Competitive Salary Package
• World-class Development Opportunities
• Complimentary stays with breakfast included in our sister Dorchester Collection hotels.
• 50% off at bars and restaurants within all of our sister Dorchester Collection hotels
• Meals on Duty
• Private Medical Insurance
• Life Insurance
• Annual Flight Allowance
• Company Accommodation
• Company provided transportation to and from work
• Uniform provided by the Company with complimentary laundry

Youll love what you do and take pride in delighting our guests:

• You will take an integral part of the day-to-day operations of the restaurant to ensure our guests receive nothing but the best experience.
• You will be joining a dedicated beach team and will report directly to the Beach Club Management team.
• Work under the direction of the beach management to ensure optimal operations of the restaurant the beach and all other areas including bar back of house areas and operational equipment.
• Our values of Passion Personality Respect Working Together and Creativity guide us each and every day. As Restaurant Supervisor youll have the opportunity to bring these to life and continue to create our legacy.
• Monitor the MTD and YTD revenue with the management and take initiatives to lead sales on the floor.
• Hold a daily briefing with the team ensuring they are kept fully up to date with what is happening in the outlet residence and hotel.
• Coach and train the team on the floor to achieve the highest standards of service for which Dorchester Collection is renowned for
• During your daily routine you liaise with other departments when required to ensure an immaculate presentation of your outlet and high standards of cleanliness as well as maintenance are upheld at all times including restaurant furniture equipment floors fixtures and fittings.
• Control quality levels of products and services operation cost sanitation cleanliness and hygiene in an ongoing basis.
• Report any problems regarding failure of machinery and small equipment to the Restaurant General Manager and Engineering to follow up and ensure the necessary work has been carried out.
• Maintain a relationship with all regular guests and giving them a special service when dining in the outlet
• Maintain administrative records such as attendance records duty rosters vacation plans and hygiene inspection records etc.
• Comply with all statutory and company health and safety fire bomb and security regulations.
• In collaboration with your service team you ensure fantastic quality of beverage preparation presentation and beverage inventory control.
• Ensure that the standards set by the Companys Policy and Procedures regarding personal hygiene are maintained
• Along with your main duties you may be asked to complete other tasks as and when necessary and reasonably required.
• You may on occasion be required to adjust your hours of work to cover the operation needs
• You acknowledge that working in beach club operations involves exposure to heat and sun operating under pressure and requires standing and walking for long periods of time.
• The job advertisement is intended to provide a general overview of the responsibilities involved specific tasks may vary and are subject to change.

The items shared are the essence of a day in the life of a Restaurant Supervisor but well make sure you are provided with specifics on how we care for our Beach Club.

• Youll bring your unique personality and passion to the role and the team with your can-do spirit and a positive attitude at all times.
• You have a talent for delighting guests by leading a team of passionate individuals and striving for excellence.
• Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
• As a detail orientated and hands-on team player with strong interpersonal skills you will thrive on mentoring high potential team members to achieve better results and celebrate success within the team.
• You are passionate about our industry and are aware of all the latest F&B trends and developments around the world.
• English is the primary language used in our beach club. You can comfortably communicate in this language. Other languages including Arabic Italian French Spanish or German are highly desirable.
• You will have a University Degree in Hospitality Management or equivalent experience.
• Minimum 2 years in similar position and bring a wealth of past experience working for luxury hotels and restaurants in the Middle East.