Restaurant Hostess (Arabic-Speaking Female Candidates Only)
Job Summary
The Restaurant Hostess is the first point of contact for guests and plays a key role in creating a welcoming and professional dining experience. This role requires fluency in Arabic to assist and communicate effectively with Arabic-speaking guests manage reservations and coordinate smooth seating arrangements.
Key Responsibilities
- Greet and welcome guests warmly upon arrival.
- Manage the reservation system including booking confirming and updating reservations.
- Organize seating arrangements to ensure smooth guest flow and service efficiency.
- Communicate wait times to guests and manage expectations during busy periods.
- Escort guests to tables and provide menus including sharing information about specials and restaurant offerings.
- Handle guest inquiries and requests professionally particularly for Arabic-speaking guests.
- Coordinate with the service team to ensure tables are prepared and ready for guests.
- Assist in maintaining cleanliness and presentation of the host stand lobby and dining area.
- Support guest feedback collection and communicate issues to the Restaurant Manager.
- Uphold professional grooming and appearance in line with hotel standards.
- Perform other tasks as assigned to support restaurant operations.
Qualifications :
- High school diploma or equivalent; hospitality training preferred.
- Minimum 1 year of experience in a similar role preferably in a hotel or upscale restaurant.
- Fluency in Arabic and English (speaking and writing); additional languages are a plus.
- Excellent customer service and communication skills.
- Professional friendly and approachable demeanor.
- Ability to multitask and remain calm in busy periods.
- Familiarity with reservation systems is an advantage.
- Flexibility to work shifts weekends and public holidays.
Physical Requirements
- Ability to stand for long periods and walk guests to tables.
- Comfortable moving around the restaurant as required.
Additional Information :
What is in it for you:
- Comprehensive medical coverage as per company policy.
- Enjoy meals on duty.
- All Heartist Card offering discounted room rates at Accor Worldwide for you your family and friends.
- Enjoy special discounts at our restaurants and outlets.
- Benefit from a wide range of learning opportunities and development programs through our Academy.
- Build your career with opportunities to grow within the hotel and explore exciting career paths across Accors global network.
- Get involved in meaningful corporate social responsibility activities and contribute positively to our community and the world around us.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment a warm and welcoming culture excellent working conditions and to promote the development of all people including those with disabilities.
When applying do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Why work for Accor
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.
By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor visit what you love care for the world dare to challenge the status quo! #BELIMITLESS
Remote Work :
No
Employment Type :
Full-time
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more