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Reservations Specialist Premier Inn Hub Dubai

Premier Inn Hotels LLC

Job Location:

Dubai - UAE

Monthly Salary: AED 2100 - 2100

Experience Required: 1-3years

Posted: 8 August 2026 (2 hours ago)

Application Deadline: 6 November 2026

Vacancies: 1 Vacancy

Job Summary

As a Reservations Specialist you will be working in our flagship hotel in the HUB. Passionate about guests service responsible for providing a quality end to end service for all reservations segments often working with repeat guests and building rapport with them through their bookings.

What will I be doing

Working within a team to answer all calls and emails following the brand standards
Provide exceptional customer services and effectively and professionally manage all reservations for guests
Book and manage reservations through the reservations system
Qualify and generate Sales Leads for the sales team to acquire new clients
Ensure that the system and booking documentation are accurate and up to date
Configure rates in Opera PMS system based

Requirements

Possess guest service skills and excellent communication skills
Detailed & Customer service orientated
Ability to work independently and as part of a team
Must be able to handle multitude of tasks in an intense ever changing environment while remaining calm collective and accurate
Able to type 25 words per minute
Computer literacy in Windows MS Office Suite CRS systems is an added advantage
Advanced English language

Experience

You will be likely to have minimum of one year experience in Reservation department of a branded hotel
High School Diploma preferred

Benefits

We offer a competitive salary package accommodation transportation medical insurance which includes dental air tickets and hours which offer you a work life balance.

Along with this we have many examples of how those that work with us have grown and developed their career throughout our company. So if you are committed and driven and want to develop into other areas then we will support you to do this.
At Premier Inn we know the importance of creating a culture which brings the experience to life for both our customers and our team and this is supported by strong company values. We employ people that not only believe in our values but also have the passion to live and breathe them and always put the customer in the heart of everything we do.

We want Premier Inn to be a place where peoples skills and careers grow as fast as we do. A place where everyone has the opportunities to develop and achieve their dreams. We put emphasis on a promote from within culture and continuously strive to create a supportive and engaging environment in which our team can thrive and deliver.

If this sounds like you and you are ready to work in an environment that values your work and rewards you fairly then please click on the "Im interested" button and join the team!