Receptionist
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Job Summary
Job Summary:
We are looking for a motivated and customer-focused individual to join our team as a Receptionist. This pivotal position is responsible for providing exceptional front-desk support managing incoming communications and making a positive first impression for visitors and clients. You will need strong selling abilities technical know-how and excellent communication skills as well as a keen aptitude for solving problems efficiently while upholding our commitment to outstanding service.
Greet and welcome all visitors and clients in a professional and friendly manner ensuring a positive and approachable first point of contact.
Handle incoming calls emails and enquiries promptly accurately and confidentially directing them to the relevant personnel or department.
Use tailored selling techniques to promote company services and products to visitors and callers understanding customer needs and matching solutions effectively.
Perform a range of administrative tasks including appointment scheduling meeting room bookings and accurate record keeping.
Demonstrated selling skills with the ability to identify needs recommend services and convert enquiries into opportunities.
Technical knowledge of common office equipment and basic IT systems (e.g. printers teleconferencing Microsoft Office Suite).
Previous experience in a receptionist front-desk customer service or administrative role is advantageous.
Experience in using sales techniques or supporting sales functions is desirable.
Key Skills
- Multi-line Phone Systems
- Customer Service
- Computer Skills
- QuickBooks
- Medical office experience
- Office Experience
- 10 Key Calculator
- Dental Office Experience
- Front Desk
- Administrative Experience
- Medical Receptionist
- Phone Etiquette
About Company
1000 employees
Headquartered in Dubai, NAFFCO FZCO is among the world’s leading producers and suppliers of top-tier firefighting equipment, fire protection systems, fire alarms, security and safety engineering systems. Aligned with our vision to become world’s no.1 provider of innovative ... View more
