Project Manager Medical Provider Management Africa

JOB OVERVIEW :

Allianz Partners Medical Provider Management (MPM) has a unique and exciting job opportunity available for someone who has strong leadership strategic thinking and project management abilities related to medical provider management and interpersonal skills to drive excellence in project delivery.

This role requires project management skills to oversee the expansion and optimization of Allianz Partners medical provider network in Africa. The candidate will work closely with internal teams healthcare providers and key stakeholders to ensure the efficient and cost-effective delivery of services introduction and enhancement of Provider revenue streams all while adhering to regulatory requirements and local market conditions.

What you do:

RESPONSIBILITIES

Key Responsibilities will include but are not limited to the following:

• Drive planning and delivery of workstreams of regional projects in Africa working in close collaboration with the Regional Head of MPM MEA Local Medical Provider Managers and Head of Central Provider Management & Governance plus MPM central teams in support of MPMs strategic ambition and AzP growth initiatives.
• Collaboration with wider MPM function and other stakeholders across the business
• Review and oversee the expansion and optimization project of the medical provider network across Africa ensuring the right balance between quality cost-efficiency and service coverage.
• Lead initiatives to enhance existing network agreements and identify opportunities for new provider partnerships.
• Implement strategies to streamline network operations reconciliations provider payments and improve provider relationships.
• Support the implementation of objectives and drive the strategy set by the MPM.
• Work closely with internal teams (PMO Operations Claims Edits Network Operations Software Development and Compliance) and relevant regulators to ensure timely and successful project delivery.
• Monitor project progress identify potential risks and implement risk mitigation strategies.
• Maintain detailed records of project activities progress and outcomes within MPM scope and escalate as needed.
• Provide regular updates to management on the status of all assigned projects.

Internal

• Work/lead on projects (Global/Regional/Local Regulatory) as required for the business continuity in the region.
• Should be able to deliver on targets set locally regionally and globally.
• Responsible for implementing the Local & Regional DOAP (Delegation of Authority Policy)
• Provides weekly/monthly reports to the Manager and daily updates on priority matters.
• Adapt to the entire Allianz Partners Technical Infrastructure within all lines of businesses required to successful delivery of the assigned objectives/tasks.
• Communicate regularly effectively and efficiently with regional and central teams MPM management senior management and other stakeholders to inform key business decisions
• Establish internal and external stakeholder requirements and incorporate these into project plans / Target Operating Model components as required
• Other activities/ special projects as directed/ assigned by Regional Head of MPM MEA and Global Head of MPM from time to time.
• The incumbent must be capable of traveling across Africa region as required for the business

Project Management:

• Manage all aspects of medical network projects In Africa from initiation through to completion including planning execution monitoring reporting and closing.
• Develop and maintain detailed project plans timelines and budgets to ensure successful project delivery.
• Coordinate with cross-functional teams to ensure alignment of goals deliverables and timelines.

Stakeholder Management:

• Build and maintain strong relationships with key stakeholders including healthcare providers government authorities and internal teams.
• Serve as the primary point of contact for medical network-related inquiries and concerns for Africa .
• Establish internal and external stakeholder requirements and incorporate these into project plans / Target Operating Model components as required
• Pro-actively innovate and collaborate within the MPM function and collaborate across AzP departments to drive delivery
• Act as a key representative of the MPM function and ensure an open flow of communication with other business units with which MPM interacts including New Business Projects Ops and Sales/CRM functions.

Data review & Reporting:

• Utilize data and analytics to assess network performance and identify areas for improvement.
• Develop reports and presentations for senior management highlighting key performance indicators (KPIs) challenges and opportunities.
• Drive decision-making through data insights to optimize provider pricing models and service delivery.
• Develop and support delivery of regular (weekly / monthly) dashboards and reporting on delivery against plan to MPM senior management plus client reports when required
• Ensure effective governance exists across the function to include reporting regular standups steering committees and GEC/board level updates when required

Regulatory Compliance:

• Ensure the medical network is compliant with local regulations healthcare standards and legal requirements across various African countries and escalate to regional MPM as needed

What you bring :

REQUIREMENTS

• To be successful in this position you will need to have the following skills/ experience:
• Deep understanding of Africangeography local industry knowledge healthcare systems medical networks and regulations.
• Strong communication and project management skills.
• Ability to manage complex multi-country projects and collaborate with diverse teams.
• Bachelors degree in Healthcare Management Business Administration Project Management or a related field.
• 3-5 years proven experience in project management preferably in insurance / financial services industry
• Knowledge of health insurance / travel insurance / medical assistance / third party administration preferable
• Strong analytical problem-solving and critical-thinking skills.
• Ability to collaborate effectively with stakeholders across departments and manage cross-functional teams.
• Exceptional communication and interpersonal skills.
• Physically fit to carry out duties.
• Logical thinking mind set and ability to solve problems
• Strong communication (verbal & written) presentation and interpersonal skills
• Fluent in written and verbal English and Arabic; other languages are an advantage
• Analytical skills:Data-driven decision-making skills and financial acumen
• Able to use a range of standard (Microsoft Office) and non-standard IT applications to support and enhance the work;
• Legally permitted to work in the country of operations
• Flexibility and can work autonomously
• Willingness and ability to travel internationally and stay in different countries as needed for project execution
• Languages: Proficiency in English and French (additional languages spoken across Africa are a plus) and Arabic preferable
• Travel: Willingness to travel across Africa as required.
• Problem-solving and decision-making abilities
• High level of adaptability and resilience in a dynamic environment
• Cultural sensitivity and ability to work in diverse environments

The position reports to Head of Networks MEA

Location : dubai