People & Culture Manager

Lead the People & Culture function on site at the hotel working closely with the Cluster General Manager and Accor Shared Services - Cluster Director of People & Culture. Provide daily support to Heartists and department leaders while coordinating Learning & Development activities to strengthen skills service standards and employee growth.

Job Description

• Manage the hotels daily People & Culture operations including recruitment onboarding employee relations performance management and offboarding.
• Act as the hotels on-site People & Culture contact providing accessible support and guidance to Heartists and department heads.
• Work closely with Accor Shared Services to implement policies processes and people initiatives.
• Handle employee concerns and disciplinary matters with fairness professionalism and confidentiality.
• Provide on-site Learning & Development support in coordination with the Accor Shared Services L&D team.
• Identify training needs with department heads and coordinate the hotels annual training plan and calendar.
• Facilitate orientation brand induction and relevant training sessions and support departmental trainers.
• Coordinate mandatory learning including human rights and safeguarding programmes and maintain accurate training records.
• Monitor training completion and effectiveness following up with departments on outstanding requirements.
• Support talent development succession planning internal mobility and career progression.
• Lead hotel engagement recognition wellbeing and inclusion activities including engagement survey action plans.
• Maintain employee records and HR system data and coordinate payroll inputs benefits and leave administration.
• Support manning reviews workforce planning budgeting reporting and audits.
• Coordinate employee services including visas insurance and accommodation with the relevant teams.
• Ensure alignment with applicable employment requirements Accor policies and People & Culture standards.

Qualifications :

• Previous experience in a hospitality People & Culture management role.
• Strong knowledge of hotel HR operations employee relations recruitment and performance management.
• Working knowledge of UAE employment requirements and HR administration.
• Experience supporting Learning & Development within a hotel including training coordination facilitation and completion tracking.
• Strong communication interpersonal organisational and problem-solving skills.
• Ability to support a multicultural team and handle sensitive matters with discretion and sound judgement.
• Confidence collaborating with hotel leaders departmental trainers and shared-services teams.
• Proficiency in HR systems Microsoft Office and HR and training reporting.
• A degree in Human Resources Hospitality Management Business Administration or a related field is preferred.
• Previous Accor experience and familiarity with a shared-services model are an advantag

Additional Information :

Join our Heartist team at Mövenpick Hotel Jumeirah Beach and bring your passion for hospitality to life.

• Access learning and development opportunities through Accor.
• Explore career growth opportunities within the hotel and across Accors global network.
• Enjoy employee benefits and hotel discounts through the ALL Heartists programme.
• Contribute to community and sustainability initiatives.

We are committed to diversity and inclusion and welcome talent from all backgrounds.

Remote Work :

No

Employment Type :

Full-time