Over The Phone Interpreter
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Job Summary
Embark on a rewarding career providing language services essential for connecting people across the globe. We are looking for a dedicated individual with a commitment to effective communication and customer satisfaction. As an Over The Phone Interpreter you will play an invaluable role in facilitating vital conversations and bridging language gaps.
Preparing for Interpretation Sessions
- Set up and ensure all equipment is functioning.
- Test microphones headsets and troubleshoot issues if exists).
- Perform Packet loss tests and log in to required platforms.
- Review materials and familiarize yourself with the session context.
- Accurately interpret spoken language.
- Maintain conversation flow without errors.
- Ensure confidentiality and impartiality.
- Submit reports on completed sessions.
Providing Interpretation During Sessions
Reporting and Feedback
Provide necessary feedback and document issues.
- Strong proficiency in English with excellent verbal communication skills.
- Proven ability to manage time efficiently and handle multiple tasks concurrently.
- Customer Focus: Demonstrate a commitment to delivering superior customer service.
- Teamwork: Collaborate effectively with clients and other interpreters to support team objectives.
- Technical Experience: Familiarity with using phone systems and interpretation software is advantageous.
- 0 to 6 months of proven experience in an interpretation role.
- Experience in a contact center or remote working environment is preferred but not essential.
- Location: This is a remote position offering flexibility and a comfortable home office setup.
- Working Hours: Flexible shifts to accommodate time zones including options for evening and weekend availability.
Join our team and contribute to a global network of communication and understanding. If you have a passion for languages and a dedication to customer satisfaction apply today to advance your career as an Over The Phone Interpreter at Company Name.
Key Skills
- Continuous Integration
- Customer Service
- Communication skills
- Deaf Education
- LAMP Stack
- Medical Terminology
- Smartsheet
- Translation
- Interpretation
- Child Protective Services
- Public Speaking
- Social Work
About Company
Future Group is hiring through Jadeer for recruitment services for one of its clients in KSA. The conncerned company is a holding company in the manufacturing and heavy machines industries and 7 different branches within the KSA market.
