OPERATIONS MANAGER HOSPITALITY

• Develop and implement robust operational strategies and procedures tailored for the Middle East market


• Enhance efficiency, productivity, and customer satisfaction across all restaurants


• Monitor and analyse region-specific and international key performance indicators (KPIs) to identify areas for enhancement and execute targeted action plans


• Ensure strict adherence to company policies, procedures, and standards


• Meticulous compliance with food safety and hygiene regulations in the Middle East


• Conduct regular meticulous inspections and audits to ensure unparalleled quality control and consistency

Team Leadership

• Recruit, train, and effectively manage restaurant managers and staff members while considering the cultural dynamics of the Middle East region


• Provide continuous coaching, constructive feedback, and comprehensive performance evaluations to foster a high-performing team culture


• Cultivate a harmonious work environment that encourages collaboration, boosts morale, and focuses on the holistic development of employees


• Address employee concerns promptly and professionally, leveraging cultural sensitivity