[Middle East] Senior Manager Banking & Insurance

About the role  

We are seeking a Senior Manager to help grow and deliver our Insurance & Banking consulting practice across the GCC. You will leverage a strong regional network to originate opportunities shape solutions and lead multi-workstream programs that deliver measurable value in customer experience operations risk and compliance and growth. You are equally comfortable in the boardroom-shaping deals and on-the-ground guiding delivery teams to outcomes

Key responsibilities

Business development and client leadership

• Expand relationships with banks and insurers across the GCC; develop account plans and originate qualified opportunities.
• Lead pursuits: discovery solution design pricing and commercials proposal/orals and contracting/SOWs.
• Build and manage alliances with technology partners; co-develop go-to-market offerings and joint pursuits.
• Create thought leadership and market-relevant assets tailored to GCC priorities (e.g. open banking instant payments IFRS 17 digital claims).
• Represent the firm at industry events; maintain trusted C-level relationships.

Engagement delivery and practice leadership

• Own end-to-end delivery of complex multi-workstream programs; ensure scope schedule budget quality and benefits realization.
• Define target operating models process improvements digital customer journeys data/analytics use cases and change management strategies.
• Oversee technology-enabled change (core platforms integrations cloud/data CRM automation/AI) with client IT and vendors.
• Manage engagement commercials and governance: margin staffing RAID steering committees and executive reporting.
• Lead and develop teams (Managers Consultants); instill delivery excellence methods and knowledge sharing; contribute to practice strategy and offerings.

Domain focus areas

• Banking: retail/commercial lending and collections payments modernization core banking transformation digital channels AML/KYC and financial crime credit risk finance and reporting.
• Insurance (P&C/Life): underwriting and pricing claims transformation policy administration/core replacement distribution/broker experience finance/actuarial IFRS 17.
• GCC regulatory and market context: SAMA CBUAE QCB CBB data privacy (Saudi PDPL UAE DP Law Bahrain PDPL) AML/CFT and FATF Islamic banking and Takaful.

Qualifications :

Required qualifications

• 10 years of consulting experience within Insurance and/or Banking practice combining business development and hands-on program delivery.
• Established GCC network with senior client relationships; demonstrable track record converting relationships into engagements.
• Proven success leading multi-workstream transformations to time cost and quality with quantified business outcomes.
• Strong command of GCC regulatory frameworks and market dynamics including data residency and Islamic finance/Takaful.
• Experience with major industry platforms: Temenos/Transact (T24) Finacle nCino Mambu; Guidewire Duck Creek Sapiens; Salesforce Financial Services Cloud or Microsoft Dynamics; ServiceNow; cloud/data platforms (AWS/Azure/GCP regional).
• Excellent executive communication storytelling and stakeholder management; adept at workshops and steering committees.
• Financial and analytical acumen: pricing and margin management business cases KPI design and value tracking.
• Fluency in English and professional fluency in Arabic with the ability to deliver workshops facilitate meetings and produce client-ready materials in both languages.
• Bachelors degree in Business Finance Engineering Computer Science or related field.

Preferred qualifications

• MBA or relevant masters degree.
• Professional certifications: PMP/PRINCE2 Agile/Scrum/SAFe Lean Six Sigma CFA/FRM ACII/LOMA CAMS CISA.
• Native or near-native Arabic proficiency; strong Arabic business writing and presentation skills (including executive decks reports and facilitation) across GCC contexts.
• Experience delivering IFRS 17 programs core platform selections/migrations data/AI and automation (RPA/IPA) and multi-country GCC transformations.

What success looks like in 612 months

• Strengthened executive relationships in priority accounts leading to a healthy qualified pipeline and closed engagements.
• On-time on-budget delivery of one or more programs with clear benefits realized (e.g. improved STP reduced cycle times enhanced NPS better loss/combined ratio lower cost-to-serve).
• Development of high-performing teams and creation of reusable GCC-relevant assets adopted by the practice.

Additional Information :

Why Join Us

• Shape the future of AI consulting in the Middle East.
• Work on high-impact projects with top private and public organisations.
• Be part of a global consulting firm with innovative AI assets and products.
• Thrive in an entrepreneurial environment where your ideas drive real change.

Joining Sia means integrating into a globally recognized firm that fosters personal growth through our unique Sia Village concept which promotes a community-driven culture reinforced by values of Excellence Entrepreneurship Innovation Teamwork Care & Support and Employee Wellbeing ensuring a fulfilling career path. 

What a career at Sia offers you

• Competitive compensation: a competitive salary and benefits package benchmarked against the market to ensure the most competitive offers. 
• Entrepreneurial spirit: Join us on an entrepreneurial journey that not only fosters innovation but also empowers you to drive your own success. Dive into a culture where your ideas shape the future. 
• Tailored career advocacy program: Receive dedicated support designed to help you achieve your professional aspirations. Our program pairs you with mentors who provide actionable feedback ensuring continuous progress and success in your career path.
• Continuous growth: Engage with ongoing opportunities for learning and development particularly in new and emerging topics. Stay ahead of the curve by continually advancing your knowledge and skills. 

Our Commitment to Diversity   

Sia is an equal opportunity employer. All aspects of employment including hiring promotion remuneration or discipline are based solely on performance competence conduct or business needs.  

At Sia we believe in fostering a diverse equitable and inclusive culture where our employees and partners are valued and thrive in a sense of belonging. We are committed to recruiting and developing a diverse network of employees and investing in their growth by providing unique opportunities for professional and cultural immersion. Our commitment toward inclusion motivates dynamic collaboration with our clients building trust by creating an inclusive environment of curiosity and learning which affects lasting impact.   

We are guided by the pursuit of understanding and take pride in being able to provide meaningful solutions to our clients unique challenges. We bring our whole selves to work and strive to listen observe understand and be understood. 

To learn more about our mission values and business sectors please visit our website.

Sia is an equal opportunity employer. All aspects of employment including hiring promotion remuneration or discipline are based solely on performance competence conduct or business needs. 

Remote Work :

No

Employment Type :

Full-time