Manager Marketplace Operations
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Job Summary
We are looking for an experienced Marketplace Operations Assistant Manager to manage and optimize daytoday operations across multiple online stores. This role involves close coordination with thirdparty partners and a strong focus on inventory management ensuring that par stock levels
are maintained to avoid overstocking or stockouts across all platforms.
Key Responsibilities:
MutiStore Management: Oversee the operations of multiple online store on platforms such as Talabat Careem Noon etc.
Third Party Coordination: Work closely with logistics providers fulfilment centres and external vendors to ensure smooth order processing delivery and returns.
Inventory Control: Monitor stock levels across all stores maintain accurate inventory data and ensure par stock levels are maintained at all times.
Replenishment Planning: Forecast demand and coordinate timely restocking with suppliers and warehouse to prevent stockouts or excess inventory.
Listing & Catalog Management: Ensure that all product listings are accurate updated and optimize for each marketplace.
Order Fulfilment Oversight: Ensure timely and accurate processing of customer orders in coordination.
Reporting & Analysis: Generate and analyse regular reports on sales inventory turnover stock coverage and order fulfilment KPIs.
Operational Compliance: Ensure adherence to marketplace policies Shipping SLAs and quality standards.
Process Optimization: Identify and implement opportunities for automation and operational efficiency improvements.
Requirements:
Bachelors degree in Business Operations Supply Chain or a related field.
35 years of experience in marketplace or ecommerce platforms.
Proven experience managing multiple stores across platforms
Strong inventory management skills with experience in par stock planning and replenishment.
Proficient in using marketplace dashboards inventory management systems and Excel/Google Sheets.
Strong organizational analytical and communication skills.
Ability to multitask and work with crossfunctional teams and thirdparty vendors.
Preferred Qualification:
Experience working with Marketplace platforms.
Knowledge of demand planning and forecasting
Familiarity with ecommerce automation tools.
Background in logistics or supply chain is a plus.
Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
