Logistics Coordinator
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Job Summary
Industry: Fragrance and Packaging (Perfume & Cosmetics)
Location: Sharjah United Arab Emirates
Type: FullTime
Role Overview
We are looking for a highly organized Logistics Coordinator to manage our supply chain operations ensuring efficient procurement distribution and logistics while maintaining effective communication with customers.
Key Responsibilities
Supply Chain & Logistics Management
- Coordinate logistics activities: procurement inventory management distribution and transportation.
- Ensure timely delivery of products from suppliers to clients.
- Collaborate with suppliers vendors and internal teams to maintain supply chain efficiency.
- Track shipments using SAP Logistics and resolve any issues.
Customer Care & Communication
- Serve as the point of contact for customers regarding their orders and service needs.
- Communicate delivery timelines and address potential issues transparently.
- Resolve complaints professionally and promptly.
Collaboration & Coordination
- Work closely with sales production and finance departments for smooth operations.
- Coordinate with sales and marketing teams to optimize order fulfillment.
Data Analysis & Process Improvement
- Analyze logistics data to identify improvement areas.
- Implement solutions for operational efficiency and costeffectiveness.
Inventory & Order Management
- Monitor inventory levels and manage procurement schedules using SAP Logistics.
- Maintain accurate records of orders and deliveries.
Event Coordination & Support
- Assist in logistics for trade shows and events ensuring all logistics aspects are managed efficiently.
Qualifications & Experience
Mandatory Expertise
- Proven experience in logistics coordination and customer service.
- Handson experience with SAP Logistics CRM and ERP systems.
Experience Required
- Minimum 5 years in a logistics or supply chain role preferably in the luxury or fragrance sector.
Educational Background
- Bachelors degree in Logistics Supply Chain Management Business Administration or related field.
- Certification in SAP Logistics is a plus.
Skills & Knowledge
- Strong understanding of logistics management and inventory control.
- Proficient in SAP Logistics or similar ERP systems.
- Excellent communication and problemsolving skills.
- Familiarity with luxury industry standards is an advantage.
Bonus Skills
- Experience in the luxury goods or fragrance industry.
- Knowledge of event coordination for trade shows or corporate events.
- Fluency in English; Arabic is a plus.
Key Competencies
- Exceptional customer service focus.
- Strong communication skills with stakeholders.
- Effective issue resolution capabilities.
- Highly organized with the ability to prioritize tasks.
- Proactive in seeking process improvements.
Behavior and Culture
- Promote continuous improvement and lead by example.
- Foster strong communication and negotiation skills for relationship management.
- Encourage teamwork and a customercentric approach.
- Maintain organization while being adaptable to changes.
- Ability to work independently under pressure and manage staff effectively.
Why Join Us
- Be part of an innovative company in fragrance and packaging design.
- Work on exciting projects for global brands.
- Collaborate with a passionate team in a dynamic environment.
- Opportunities for professional growth within the industry.
