drjobs
JOB DESCRIPTION Communicating with potential job candidates Contacting candidate references and verifying education listings Managing HR records including rs
drjobs
JOB DESCRIPTION Comm....
drjobs JOB DESCRIPTION Communicating with potential job candidates Contacting candidate references and verifying education listings Managing HR records including rs العربية

JOB DESCRIPTION Communicating with potential job candidates Contacting candidate references and verifying education listings Managing HR records including rs

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1 Vacancy
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Jobs by Experience

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1 - 2 years

Job Location

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Abu Dhabi - UAE

Monthly Salary

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Not Disclosed

drjobs

Salary Not Disclosed

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Job Description

Req ID : 2444673
Manage incoming customer calls, addressing their inquiries and concerns. Handle customer queries via phone, email, and WhatsApp CRM. Effectively address and resolve customer complaints. Initiate outbound calls as needed to follow up on customer complaints. Accurately document all call details following standard operating procedures (SOP). Provide daily reports to supervisors or department heads regarding unresolved complaints. Process daily payments for unsuccessful transactions.

Employment Type

Full Time

Department / Functional Area

Helpdesk / Customer Service / Telecalling

About Company

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