IT Executive
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Job Summary
The IT Executive is responsible for managing maintaining and supporting the institutions IT systems networks and digital learning infrastructure. The role ensures smooth day-to-day technical operations supports staff and students with IT issues and contributes to technology-based initiatives that enhance teaching learning and administration.
Maintain and troubleshoot all IT systems including servers computers printers and network devices.
Ensure stable internet connectivity and LAN/Wi-Fi performance across the education center.
Install configure and update hardware software and antivirus protection.
Conduct regular system backups and maintain data security protocols.
Provide first-line technical support to staff trainers and students.
Manage IT helpdesk requests resolving issues in a timely and professional manner.
Support the setup of online learning platforms smart classrooms and multimedia equipment.
Administer and support Learning Management Systems (LMS) student portals and other e-learning tools.
Coordinate with academic teams to integrate new digital tools or software for education delivery.
Provide training sessions to faculty and staff on digital tools classroom technologies and best practices.
Maintain an updated inventory of IT assets and licenses.
Assist in purchasing new hardware/software as per approved budgets.
Liaise with external vendors for system upgrades maintenance and repairs.
Implement and monitor cybersecurity measures to protect institutional data.
Ensure compliance with IT policies data protection laws and institutional standards.
Conduct periodic system audits and report findings to management.
Bachelors degree in Information Technology Computer Science or related field.
Minimum 24 years of IT support or systems administration experience (preferably in the education sector).
Strong knowledge of network management Windows & MS Office 365 administration.
Familiarity with LMS is an advantage.
Experience with audiovisual systems and classroom technology preferred.
Company Industry
IT Services and IT Consulting
Key Skills
- Business Development
- IT Experience
- Sales Experience
- Data Center Experience
- B2B Sales
- Computer Networking
- Mobile Devices
- Account Management
- IT Support
- Outside Sales
- negotiation
- Lead Generation
