Housekeeping Room Attendant
Job Location:
Monthly Salary:
Experience Required:
Posted:
Application Deadline:
Vacancies:
Job Summary
As a Housekeeping Attendant you showcase the property from the moment they arrive ensuring that the guest stays in a safe clean environment. You are responsible for how the hotel shines and sparkles that all public surfaces and areas are at their best and reporting any issues you find. You also support the hotel in the back of house to ensure that office spaces are safe and clean for all your colleagues. This important role requires great customer services skills fitness cleaning skills attention to detail and a genuine care about what you do.
- Deliver the best quality guest rooms cleaning services and make sure every guest feels they can relax and enjoy their time with us
- Clean corridors and floor public areas around the guest rooms assigned
- Follow Lost and Found policy for any items left in the area
- Report any safety hazards and violations
- Report any maintenance or repair issues
- Report any lost items from the guest rooms
- Ensure linen is in good condition and placed as per brand standards
- Accountable for the best appearance of the trolley and pantry area ensuring to keep them clean and tidy at all times
- Ability to work under pressure
- Customer service orientation
- Can work independently and within a team
- Flexibility and adaptability
- Attention to detail
- Excellent Communication Skills in English (Verbal and Written)
- Hygiene and safety knowledge
Ideally 1 years of experience within Hotel Industry
Along with this we have many examples of how those that work with us have grown and developed their career throughout our company. So if you are committed and driven and want to develop into other areas then we will support you to do this.
At Premier Inn we know the importance of creating a culture which brings the experience to life for both our customers and our team and this is supported by strong company values. We employ people that not only believe in our values but also have the passion to live and breathe them and always put the customer in the heart of everything we do.
We want Premier Inn to be a place where peoples skills and careers grow as fast as we do. A place where everyone has the opportunities to develop and achieve their dreams. We put emphasis on a promote from within culture and continuously strive to create a supportive and engaging environment in which our team can thrive and deliver.
Required Skills:
Exceptional attention to detail with strong organizational and time management skills. Confident communicator with the ability to build effective relationships across internal departments corporate clients suppliers and stakeholders. Proven ability to multitask prioritize competing deadlines and maintain accuracy in a fast-paced hotel finance environment. Strong administrative capability with a structured and process-driven approach to work. Professional phone and email etiquette with the ability to handle client debtor and stakeholder queries in a courteous and efficient manner. Strong working knowledge of MS Excel Opera PMS and accounting systems such as Oracle / SUN / similar ERP platforms. Solid understanding of Accounts Receivable corporate invoicing reconciliations credit control and general accounting principles. Exposure to Accounts Payable purchasing controls and procurement processes would be an advantage. Preferably 4 years of experience in finance or accounting with hospitality experience strongly preferred. Previous hotel experience managing high-volume corporate accounts and room/F&B revenue streams will be highly advantageous.
Required Education:
Secondary
