Housekeeping Assistant Manager
Ras Al Khaimah - UAE
Job Summary
We are seeking a professional and organized Housekeeping Assistant Manager to join our team in Ras Al-Khaimah United Arab this supervisory role you will oversee daily housekeeping operations manage staff performance and ensure the highest standards of cleanliness and guest satisfaction. The ideal candidate will demonstrate strong leadership capabilities operational efficiency and a commitment to maintaining exceptional facility standards.
- Supervise and coordinate housekeeping staff to ensure all areas meet established cleanliness and quality standards
- Schedule staff shifts and manage workforce allocation to optimize operational efficiency
- Conduct regular inspections of guest rooms common areas and facilities to verify compliance with housekeeping protocols
- Train mentor and evaluate housekeeping team members on cleaning procedures safety standards and customer service expectations
- Manage inventory of cleaning supplies and equipment ensuring adequate stock levels and cost-effective procurement
- Address guest complaints and concerns related to housekeeping services with professionalism and promptness
- Implement and enforce safety protocols and standard operating procedures across all housekeeping operations
- Prepare reports on housekeeping performance occupancy rates and maintenance issues for management review
- Collaborate with other departments to coordinate special cleaning projects and facility maintenance needs
- Maintain detailed records of staff performance training activities and operational metrics
- Identify opportunities for process improvement and implement solutions to enhance efficiency and service quality
Qualifications :
- Minimum 3-5 years of experience in housekeeping operations or facility management with at least 2 years in a supervisory capacity
- Proven expertise in housekeeping standards cleaning protocols and sanitation procedures
- Strong leadership and team management skills with the ability to motivate and develop staff
- Excellent organizational and time management abilities
- Proficiency in staff scheduling and workforce coordination
- Knowledge of inventory management and supply ordering processes
- Familiarity with housekeeping management software and basic computer skills
- Strong communication and interpersonal skills
- Problem-solving abilities and attention to detail
- Understanding of health safety and hygiene regulations
- Experience in the hospitality industry or hotel management preferred
- Knowledge of UAE hospitality standards and practices preferred
- Ability to work flexible hours including weekends and holidays as required
- Professional demeanor and customer-focused approach
Remote Work :
No
Employment Type :
Full-time
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more