Guest Relations Offi....
Guest Relations Officer
Posted on :
10-03-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2609105
- A high standard of etiquette.
- Proficiency in Chinese/ Russian/ German or French languages
- Efficiency and punctuality.
- Attention to detail.
- A warm and friendly character.
- Ability to work in a fast paced environment.
- Constantly strives to deliver a 5-star experience.
- Previous experience in luxury hospitality/customer service.
- Lives and breathes the Shangri-La Values.
What will you do?
- Maintain a high standard of service and professionalism.
- Be an ambassador for the hotel.
- Be a point of call for all Shangri-La Circle members, VIP's and Special Attention Guest's.
- Work with Hotel colleagues to keep excellent service standards.
- Empathetically listen to client queries/complaints and work with colleagues/Service Manager to find solutions.
- Remain aware of all fire prevention/safety regulations and ensure that they are adhered to.
- Remain aware of all activities/goings-on within Qaryat al Beri.
- Be a focal point for what is happening within Abu-Dhabi, including events, restaurants, nightlife and family functions.
- Assist other departments where necessary.
Employment Type
Full Time
Department / Functional Area
Key Skills
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