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Guest Relations Agent


Job Location:

Dubai - UAE

Monthly Salary: Not provided by the employer
Posted: 18 October 2026 (2 hours ago)
Application Deadline: 15 January 2027
Vacancies: 1 Vacancy

Job Summary

Guest Relations Agent

Location: The Palm Dubai UAE
Industry: International Branded Resort
Basic Salary: AED 2500 per month

We are looking for a friendly and professional Guest Relations Agent to join an international branded resort on The Palm. The ideal candidate will provide a warm welcome and attentive service throughout each guests stay.

Key Responsibilities
  • Welcome guests and assist with check-in and check-out
  • Respond to guest enquiries and provide helpful information about the resort and its facilities
  • Handle guest requests and coordinate with other hotel departments
  • Answer calls and direct enquiries to the appropriate team
  • Help resolve guest concerns professionally and promptly
  • Deliver attentive service and maintain a welcoming professional presence
Requirements
  • Good English communication skills
  • German Spanish Chinese or French language skills are preferred
  • Previous hotel front office or guest relations experience is an advantage
  • Strong communication and customer service skills
  • Professional presentable and flexible to work shifts
Package Includes
  • Basic salary of AED 2500 per month
  • Shared accommodation
  • Transportation
  • Employment visa
  • Medical insurance
  • Meals