Executive Customer Relations Specialist

• A relentless obsession for the customer
• Excellent English communication skills both verbal and written
• Prior experience in Customer Service
• Demonstrates flexibility in work hours based on scheduling needs and customer demands.
• Exceptionally strong customer handling and conflict resolution skills; focus on quality in customer care.
• Ability to work independently, self-motivated, and demonstrate flexibility in approaching responsibilities and change.
• Displays good judgment and discretion.
• Excellent decision making skills to effectively manage the needs of the customer and business
• Goal driven, target orientated, able to step back and look at the bigger picture, the person will also be able to manage during ambiguity and possess a preparedness to get involved
  

Preferred Qualifications

• Preferred Qualifications/Experience
• 1-2 years customer service experience
• Experience with Microsoft Office, including Outlook, Word and Excel
• Strong in both written and verbal English and Arabic
• Self-disciplined, quick self-learning, diligent and proactive