Enterprise Telecom Field Technician – Fiber & Networking
Job Summary
We are seeking experienced Enterprise Telecom Field Technicians to support the installation maintenance and troubleshooting of enterprise telecommunications services across Dubai. The ideal candidate should have hands-on experience in fiber optic networks routers switches LAN/WAN connectivity and on-site technical support for enterprise customers.
- Install configure maintain and troubleshoot enterprise telecom services and network equipment.
- Handle fiber optic (FTTH/FTTB) routers switches modems LAN/WAN and connectivity-related issues.
- Visit enterprise customer premises for installations maintenance fault diagnosis and service restoration.
- Conduct network testing identify technical faults and ensure service quality.
- Coordinate with technical support teams to resolve complex network issues.
- Provide professional customer support and ensure timely service delivery.
- Update work orders job status and technical reports accurately.
- Complete assigned tasks within operational timelines and service-level requirements.
- Maintain tools equipment vehicle cleanliness uniform and professional grooming standards.
- Follow safety guidelines operational procedures and customer service standards.
- Valid UAE Driving License Mandatory.
- 13 years of relevant telecom field experience preferably in enterprise telecom services.
- Diploma in Telecommunications Electronics IT or Networking preferred.
- Hands-on experience with routers switches LAN/WAN fiber optics and network troubleshooting.
- Experience in enterprise customer installations maintenance and technical fault resolution.
- Strong problem-solving communication and customer-handling skills.
- Ability to work independently and travel to customer sites across Dubai.
- Familiarity with field service management systems and technical reporting is an advantage.
A technically competent field-oriented telecom professional with experience in enterprise network installations maintenance troubleshooting and customer support.
Monthly salary of AED with company-provided employment visa and health insurance. Accommodation is not provided.