EN Reservation Agent
Job Location:
Monthly Salary:
Posted:
Application Deadline:
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Job Summary
- Handle Group and Individual Reservations inquiries via email phone and WhatsApp according to the stringent Reservations Standards set forth by management to enhance guest engagement and maximize overall hotel revenue
- Aims to upsell rooms and other services to maximize the profitability of the company
- Is fluent in all Accor distribution and reservations systems Accor Rate architecture and Revenue practices
- Leases and cooperates with other departments as needed
- Creates reports or partake in projects as directed by management
- Assists other Business Units as and when needed
Qualifications :
- Minimum 1 Years as a Reservations Agent
- Knowledge of Accor Distribution and Reservation systems is preferable
Additional Information :
experience is an asset
Prior experience working with Opera or a related system
Strong interpersonal and problem solving abilities
Fluency in English additional languages are a plus
Remote Work :
No
Employment Type :
Full-time
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
