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E-COMMERCE OPERATIONS ASSISTANT
Job Location:
Monthly Salary:
Posted:
21 July 2026 (20 days ago)
Posted:
Application Deadline:
19 October 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Order Processing & Packing:
- Process and fulfill online customer orders promptly and accurately.
- Ensure products are securely packed for delivery and dispatched in a timely manner.
- Work closely with the shipping department to ensure smooth delivery.
Invoice Generation:
- Accurately generate invoices for all online orders.
- Review and confirm order details ensuring all information is correct.
- Communicate with customers in case of discrepancies or clarifications.
Inventory Management:
- Track and manage stock levels across the online store.
- Coordinate with the Main Wearhouse to ensure product availability.
- Help with stocktaking and maintaining organized inventory records.
Customer Support:
- Provide excellent customer service by addressing inquiries related to orders delivery status and returns.
- Resolve any order-related issues efficiently.
Administrative Support:
- Support daily operational tasks and assist the team with other administrative duties.
- Maintain accurate records of orders inventory and invoices.
Skills
- Previous experience in e-commerce or order fulfilment is highly desirable.
- Strong organizational and multitasking skills.
- High attention to detail and accuracy in handling orders packing and invoicing.
- Ability to work independently and as part of a team.
- Excellent written and verbal communication skills.
- Proficiency in MS Office Google Suite or similar tools.
- Experience with e-commerce platforms (e.g. Amazon Noon Shopify WooCommerce) is a plus.
Key Skills
- Digital Marketing
- Marketing
- Google Analytics
- Growing Experience
- Conversion Optimization
- Google AdWords
- Hybris
- Magento
- Account Management
- SEO
- E-Commerce
- Analytics
