Customer Success Manager
Posted on :
12-02-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2274962
- 3+ years of services/consulting experience
- Fluent in English and Spanish
- Prior onboarding/project management experience preferably in a SaaS company
- Hold expertise in at least 2-3 products in the space of Optimisation, CRM, Personalisation, Recommendations or Segmentation
- Ability to understand complex technology and explain it simply
- Understand how to manipulate, analyse and interpret data
- At least 1 years of experience presenting to C-level executives as a vendor representative
- Ability to multi-task, prioritise and handle issues/escalations under pressure
- Committed to customer satisfaction and a passion for customer success
- Ability to work independently and through teams, at multiple organisational levels
- Knowledge of online marketing functions
- Experience working with Publishers or eCommerce
- Self-motivated, detail-oriented, with well-developed interpersonal & communication skills and a strong desire to succeed
- Degree in Economics/business or any marketing-related analytical degree
Employment Type
Full Time
Department / Functional Area
Key Skills
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