Employer Active
1 - 2 years
Not Disclosed
Salary Not Disclosed
Saudi Arabian
N/A
1 Vacancy
Previous experience: Extensive experience in customer service and supervising service teams. Position may require previous work as a Customer Service Representative or Service Supervisor.
Leadership skills: The ability to manage and direct the work team in the customer service department, motivate them and improve their performance.
Technical Knowledge: Deep understanding of CRM systems and technical support and communications tools.
Communication skills: The ability to communicate effectively with customers, solve their problems effectively and friendly, and deal with difficult situations.
Strategic thinking: The ability to develop strategies to improve customer experience and increase their satisfaction and loyalty to the company.
Full Time