Customer Service Specialist
Posted on :
03-05-2024
Employer Active
1 Vacancy
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Jobs by Experience
0 - 2 years
Monthly Salary
Not Disclosed
Salary Not Disclosed
Nationality
Any Nationality
Gender
N/A
Vacancy
1 Vacancy
Posted on :
03-05-2024
Job Description
Req ID : 2786727
- Customer Communication: Respond to customer inquiries promptly and empathetically via phone, email, chat, and potentially social media channels.
- Troubleshooting: Investigate and resolve customer issues related to products, orders, accounts, and technical difficulties.
- Product Knowledge: Gain in-depth understanding of moCal products and services to provide accurate information and guide customers effectively.
- Documentation: Accurately record customer interactions and resolutions within the company's CRM system or other designated tools.
Employment Type
Part Time
Department / Functional Area
Key Skills
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