CTO (Chief Technology Officer)

About the Role

FlatGigs is hiring on behalf of a leading travel and retail group in Dubai that is embarking on a bold journey to reimagine and digitize their operations customer experiences and internal ecosystems. We are looking for a visionary Chief Technology Officer (CTO) to lead this transformation.

As CTO you will play a pivotal role in setting the digital strategy building scalable platforms and creating seamless tech-enabled experiences across both B2C and B2B verticals. You will be the technology anchor of the leadership team owning everything from system modernization to product innovation.

What Youll Own

Technology Strategy & Vision

Define and drive a 35 year digital transformation roadmap across retail travel services e-commerce and internal ops.

Champion cloud-first mobile-first and data-driven architectures that align with business growth.

Platform & Product Development

Oversee development of e-commerce platforms travel booking systems CRM tools and inventory/ERP integrations.

Enable omnichannel customer journeys that unify online offline and on-trip touchpoints.

Team Leadership & Growth

Build and lead cross-functional tech teams including engineering DevOps data and product.

Foster a culture of innovation ownership and continuous improvement.

Process & Systems Digitization

Modernize legacy systems to integrated digital platforms (POS finance logistics HR).

Implement robust analytics tools for demand forecasting customer insights and inventory optimization.

Cybersecurity & Compliance

Establish strong security protocols and ensure systems comply with UAE data privacy and regulatory requirements.

What You Bring

P rogressive tech leadership.

Proven experience in leading digital transformation in retail travel or hospitality domains.

Hands-on understanding of modern tech stacks e-commerce platforms (Magento Shopify etc.) cloud infrastructure (AWS/Azure) and ERP systems.

Strong track record of building and scaling consumer-facing digital products and platforms.

Experience working with cross-functional leadership (Sales Marketing Ops) and external tech vendors.

Strong people leader with the ability to scale and mentor technical teams in high-growth environments.

Nice-to-Haves

Background in both startup and enterprise environments.

Understanding of data privacy laws PCI DSS and secure payment gateway integrations.

Why Join

Lead the end-to-end digital reinvention of a well-established brand.

Drive tech innovation in a high-impact customer-focused sector.

Collaborate with a forward-thinking leadership team that values technology as a core business enabler.

Be backed by FlatGigs through every stage from onboarding top talent to delivering long-term tech excellence.

About FlatGigs

FlatGigs is a recruitment partner and talent solutions firm built for startups and scale-ups across MENA. We specialize in tech product and leadership hiring with a sharp focus on value-driven culture-first talent. Our mission is to make hiring simpler faster and more aligned with long-term business goals.

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