Concierge Agent
Posted on :
12-01-2023
Employer Active
1 Vacancy
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Jobs by Experience
0 - 3 years
Monthly Salary
SAR 0 - 5000
Nationality
Any Nationality
Gender
N/A
Vacancy
1 Vacancy
Posted on :
12-01-2023
Job Description
Req ID : 1860556
- Works with guests pre arrival and in house to ascertain preferences and provide insightful recommendations.
- Conducts pre arrival process to contact all future guests to arrange services including but not limited to Wine Tastings, Dining Reservations, shipping packages, various Transportation methods, and researching different vendors and service providers.
- Processes packages, faxes, messages, and mail which may be either outgoing or in coming in an accurate and timely manner.
- Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interactions with guest will be in person, phone, FS Chat and by email.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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