Channel Team Lead, Hub Delivery
Department:
Job Summary
Key Job Responsibilities
1. Lead mentor and develop a team of ADEs ensuring consistent execution of Amazons Hub Delivery model
2. Provide hands-on coaching in prospecting onboarding and performance management
3. Foster a culture of accountability commitment and field excellence
4. Monitor team KPIs across operations activation and delivery quality
5. Identify systemic issues within territories and implement corrective action plans
6. Partner with Operations Last Mile and Program teams to resolve systemic issues impacting delivery quality
7. Provide consolidated field insights to improve program design partner experience and scalability
Key job responsibilities
The Channel Team Lead Hub Delivery will be responsible for overseeing and guiding a team of Account Development Executives (ADEs) tasked with onboarding and managing local retail partners in Amazons Hub Delivery program. This is a leadership role that combines field execution with strategic vision ensuring that ADEs achieve activation and performance targets while maintaining Amazons high delivery standards. The Channel Lead will serve as coach problem-solver and results driver enabling their team to succeed in a dynamic goal-oriented environment.
Key Job Responsibilities
1. Lead mentor and develop a team of ADEs ensuring consistent execution of Amazons Hub Delivery model
2. Provide hands-on coaching in prospecting onboarding and performance management
3. Foster a culture of accountability commitment and field excellence
4. Monitor team KPIs across operations activation and delivery quality
5. Identify systemic issues within territories and implement corrective action plans
6. Partner with Operations Last Mile and Program teams to resolve systemic issues impacting delivery quality
7. Provide consolidated field insights to improve program design partner experience and scalability
- Experience in data analysis
- Experience with planning performance metrics and process improvement
- Experience in operations management
- Bachelors degree
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Required Experience:
Manager
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