Call Centre Agent
Posted on :
15-04-2024
Employer Active
1 Vacancy
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Jobs by Experience
0 - 1 years
Monthly Salary
Not Disclosed
Salary Not Disclosed
Nationality
Any Nationality
Gender
N/A
Vacancy
1 Vacancy
Posted on :
15-04-2024
Job Description
Req ID : 2719255
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Inbound Calls: Handle inbound calls from customers regarding orders, billing inquiries, product support, account management, and general assistance. Listen actively to understand customer needs and concerns.
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Outbound Calls: Make outbound calls to follow up with customers, confirm appointments, conduct surveys, and promote products or services. Maintain professionalism and courtesy during outbound interactions.
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Call Handling: Manage call queues efficiently to minimize wait times and maximize customer satisfaction. Adhere to call scripts and protocols while providing personalized assistance to each caller.
Employment Type
Full Time
Department / Functional Area
Key Skills
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