Business Analyst
Job Summary
- Requirements Gathering: Collaborate with stakeholders including business users product owners and IT teams to understand and document business interviews workshops and analyses to elicit and prioritize requirements.
- Business Process Analysis: Analyze current processes and workflows to identify inefficiencies bottlenecks and areas for improvement. Propose streamlined processes and system enhancements to optimize operational efficiency.
- Data Analysis: Analyze large datasets related to customer behavior risk management and financial performance. Identify trends patterns and insights to support datadriven decisionmaking.
- System Analysis and Design: Assess existing banking systems and applications to identify gaps and propose enhancements or new solutions. Collaborate with IT teams to define functional specifications conduct feasibility studies and support system implementation and testing.
- Regulatory Compliance: Stay updated on banking regulations and compliance requirements. Ensure that proposed solutions and system changes align with regulatory guidelines and industry best practices.
- Risk Assessment: Identify and assess risks associated with banking operations processes and systems. Collaborate with risk management teams to develop strategies for risk mitigation and compliance.
- User Acceptance Testing (UAT): Define UAT scenarios and test cases. Collaborate with business users to conduct UAT ensure system functionality meets business requirements and validate endtoend processes.
- Documentation and Reporting: Prepare comprehensive documentation including business requirements process flows functional specifications and user manuals. Generate reports and presentations to communicate findings recommendations and project status to stakeholders.
- Stakeholder Management: Build strong relationships with business users project managers IT teams and other stakeholders. Facilitate communication and collaboration to ensure alignment between business needs and IT solutions.
- Continuous Improvement: Monitor system performance gather user feedback and identify opportunities for continuous improvement in processes systems and customer experiences.
- Project Definition & Design:
- Participate in exploratory discussions regarding desired business operations performance improvements.
- Review and analyze current IT systems documentation and work process requirements to identify system capability gaps.
- Document current and future business/system/data flows.
- Development & Testing:
- Work with the development team in an advisory capacity to produce new systems.
- Work with the testing team to develop relevant test scenarios and testing plans.
- Implementation Maintenance & Monitoring:
- Facilitate implementation or rollout of new functionality (e.g. assist with the design development and sometimes delivery of training for end users).
- Plan and develop strategies to convert data from the current system to the new structure if required.
- Process Review & Enhancement:Perform continuous reviews of a process or system to align processes with changing business conditions and new products and service offerings.
- Strategist and tenacious in delivery.
- Entrepreneurial and innovative mindset.
- A wellorganized team player.
- QualityBased Thinking.
- Great written and verbal communication skills.
- Critical thinking skills.
- Time management.
- Negotiation.
- Ability to work with remote teams.
- Ability to manage tough clients and stakeholders.
- Product Management Mindset.
- Project Management Skills.
- Planning and Pricing knowledge.
- Agile Mindset.
- Requirements Analysis.
- Financial Planning and Strategy.
- Proficient in UML with handson project experience
- Professional certifications such as CBAP (Certified Business Analysis Professional) or CCBA (Certification of Capability in Business Analysis)
- Knowledge of project management methodologies and tools is a plus.
- Bachelor of Science Engineering technology business management information systems economics
- Agile certification from a reputable methodology provider (Scrum Alliance SAFe)
Required Experience:
IC
Key Skills
- SQL
- Agile
- Business Analysis
- Visio
- Waterfall
- Business Process Modeling
- Requirements Gathering
- User Acceptance Testing
- Business requirements
- SDLC
- Systems Analysis
- Data Analysis Skills
About Company
Today’s organizations are focused on serving customers while saving costs. Yet, the seamless customer experience and efficiency they seek is at odds with an IT environment full of legacy systems. Avertra’s MiCustomer Platform and Strategic consulting services drive organizations to tr ... View more