Boutique Manager
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Job Summary
Foreground is partnering with a chocolate house in the UAE to appoint a Boutique Manager to lead the operations of one of the brand locations in Jumeirah area.
This is a key leadership position responsible for translating the brands heritage into a seamless retail experience. The ideal candidate will combine operational excellence with refined client service standards leading a team that reflects the sophistication attention to detail and commitment to excellence expected of a flagship destination.
Role Overview:
The Boutique Manager will serve as the ambassador of the brand within the most visible boutique responsible for ensuring best-in-class client experience overseeing all store functions and upholding high commercial standards. This role goes beyond routine retail management and demands a leader who embodies the values of luxury understands regional market nuances and knows how to nurture a team that performs with pride and precision.
Key Responsibilities:
- Own the full boutique P&L including sales targets budget planning and cost control
- Drive the overall client journey ensuring personalized and memorable service experiences
- Lead a team of sales advisors supervisors and support staff with clarity and consistency
- Implement brand directives on visual merchandising store layout and seasonal presentations
- Analyze sales data client behavior and team performance to inform decision-making
- Ensure compliance with internal SOPs safety standards and loss prevention practices
- Act as the key point of contact for internal departments including merchandising marketing and training
- Represent the boutique in management meetings contributing operational insights and team feedback
- Champion a culture of continuous improvement staff development and customer excellence
Candidate Profile:
- Minimum 5 years of experience in retail management ideally with 2 years in a managerial position
- Demonstrated success in managing boutique teams clienteling strategies and luxury sales growth
- Deep understanding of premium customer behaviors retail trends and experiential retailing
- Excellent interpersonal and leadership skills; able to inspire coach and challenge teams
- Fluent in English; proficiency in Arabic is a must.
- Presentable articulate and naturally confident in engaging with high-profile clientele
Key Skills
- Store Management Experience
- Computer Skills
- Management Experience
- POS
- Microsoft Outlook
- Microsoft Word
- Retail Sales
- Budget forecasting
- Merchandising
- Performance Management
- Leadership Experience
- Retail Management
