Bell Person

At Fairmont Hotel Dubai ensuring the safety and wellbeing of our Guests and visitors is an integral part of our operations. Reporting to Guest Services Manager responsibilities and essential job functions include but are not limited to the following:

• Welcome and assist Guests needs according to Accor Brand Standards
• Remain observant and respond to each Guest who they come in contact with
• Give clear information when explaining procedures and providing information
• Care for Guests immediate needs by getting them comfortable into the room upon registration into the Hotel as well as assisting in the departure
• Be an ambassador of Fairmont Dubai by providing an excellent first impression
• Deliver faxes mail parcels and run errands in a timely manner
• Greet all Guests courteously using the Guests name whenever possible
• Use the Guests name at least 3 times during the conversation
• Explain room features and Hotel Services to Guests
• Adhere to procedures of Key Control
• Follow Occupational Health & Safety regulations
• Report suspicious people parcels vehicles and behaviors to Security
• Ensure adherence to Accor Code of Ethics

Qualifications :

• Must possess outstanding guest services skills professional presentation and sophisticated communication skills
• Must be Guest-oriented have a vibrant personality and radiate enthusiasm to assist people
• Proficient in the English language (verbal & written) second language is an asset
• Must be physically fit in order to lift items up to 30 kilograms
• Must be able to handle a multitude of tasks in an intense ever-changing environment
• Must be flexible in terms of working hours

Additional Information :

What is in it for You:

• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities
• Career development opportunities with national and international promotion opportunities. The sky is your limit
• Join our team and enjoy a range of exclusive colleague perks including discounted rates in Accor worldwide for you and your family special dining and wellness discounts and added luxuries to enhance your experience. We believe in taking care of our team ensuring that your hard work is rewarded with exceptional benefits.

Our Values 

Respect: 
We value the needs ideas and individuality of treat everyone with fairness and dignity. 

Excellence: 
We make genuine connections and we cherish every opportunity to make the people around us feel special. 

Belonging: 
We celebrate our support each other andwe always stand together. 

Empowerment: 
We have authority to take initiative and anticipate moments thatcreate unforgettable experiences. 

Integrity: 
We build trust through mutual respect and being authentic. 

Our Commitment to Diversity & Inclusion:

Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team. 

Why work for Accor
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.
By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor visit what you love care for the world dare to challenge the status quo! #BELIMITLESS

Remote Work :

No

Employment Type :

Full-time