AV Programmer

Ensuring the integrity of the installation & Systems functionalities are maintained

Attending & resolving the service calls once assigned

Adherence and management of customer change control request and management processes.

Involvement in monitoring of system performance

Collation and reporting of operational status of the installation.

Providing technical assistance to users on the use of audio-visual equipment.

Providing user assistance and support throughout the property.

Providing technical assistance for user expectations and training requirements.

Providing recommendation of all dedicated stock including essential equipment, consumables and required spare parts to deliver the service.

Assistance in providing quotations by gathering the appropriate information and communicating with the sales and support staff.