Application Engineer

Country:

Location:

Why Carrier

Carrier is the leading worldwide provider of heating ventilation and air conditioning (HVAC) refrigeration fire security and cold chain solutions. We invented the modern air conditioning and our team of pioneers and innovators have a long trajectory of developing new technologies.

We offer an evolving range of industryleading services and solutions aimed to create healthier homes buildings and shipping environments to reduce environmental impact. We recognize diversity and inclusion as the engine to growth and innovation and continue to lead because we have an exceptional workforce that puts the client at the centre of everything.

Role Responsibilities:

Comply with Code of Ethics in respect to your Customers Employees Shareholders competitors and to carry out your duties and responsibilities as mentioned there.

• Responsible for meeting Application Engineering requirements covering Enquiry Quotation process technical selections compliance statements Technical submittals Reply to comments preparing quotations in CRM & SAP updating tasks in AE Actions file enquiry handling followup tracking and updating the system regularly and other special / urgent actions from BU.

• To be able to read the enquiry in detail understand check the project details schedules and prepare proper technical selections by offering suitable solutions and helping customers choose Carrier products for their projects.

• He/She shall be responsible for making sure that all the inquiries received are being responded on time as per assigned KPI with right type of equipment selection quotation and ensure the customer receives the quotation.

• Follow up with customers for getting more information on JOB IN HAND (JIH) projects and updating BU Manager for assigning Sales Engineer (SE).

• Update his/her knowledge with the latest catalogspresentation and software.

• Technical activities involves analysing technical requirements of the projects render technical guidance to the Sales Engineers prepare technical selections meeting the schedules and project specifications comparison tables using the latest product data catalogues technical literature bulletins software for customers on daily basis.

• To constantly being in touch with Sales Team discussing project requirements on assigned tasks and update the SAP/CRM actions in the database.

• To ensure smooth information flow between Sales Applications and Consultant engineering teams on time.

• Visit customer offices/sites for technical meetings along with Sales team to get the technical selections submittals approved as and when required.

• Provide technical comparisons & schedules for Consultants engineer when assigned.

• Attend all assigned Etchics TrainingsTechnical trainings product trainings design trainings as per schedule and enhance knowledge.

• Monthly reporting for pending number & the completed number of tasks before closing ensuring the KPIs are met and exceeded.

• Give immense importance to Consultant comments and ensure the same are respoded promptly and within the time frame to get project approvals.

• Get to know in detail the local regulations international standards used in the product design & certifications like EUROVENT AHRI LEED DGBR DEWA etc for improving your knowledge and offering products accordingly after discussing with the same with the sales team.

• Report Turnbacks and Escapes regularly

Role Purpose:

• Responsible for providing technical assistance to the Consultants/Customers and to support the Sales workforce in all computer aided equipment selection and other technical fucnitons as deemed necessary in line with the company EH&S and ISO IMS Quality System processes and procedures.

Minimum Requirements:

• Qualifications & Experience:

  Bachelors degree in Mechanical Engineering and/or related HVAC field.

  Minimum 2 to 3 years experience and have full understanding of HVAC and CML applied products design concepts understanding of Chiller AHU & FCU Equipment technologies and expert in time management.

• This role is only for Emiratis (UAE citizens)

Personal traits and Behaviour:

• Good experience working in the same field with proven track record in UAE

• Good knowledge of HVAC basics CML Applied products in particular

• In depth understanding of consultant specifications and schedules for CML

• Heat load calculations matching selections for CML applied products.

• Fluent in written and verbal communications skills

• Expertise in handling all above Application work

• Excellent computer skills MS Office MS Excel Product software selection programs handling Autocad files creating spreadsheets preparing quotations in SAP/CRM and AC system design

• Ready to relocate within UAE based on business requirement.

• Teamplayer with good communication and interpersonal skills

• Good planning abilities result oriented presentable with a good personality

What we offer

We offer excellent development opportunities an attractive salary and exceptional benefits including the following:

• International working environment

• Competitive salary

• Drive forward your career through professional development opportunities

• Achieve your personal goals with our Employee Assistance Programme

Your journey with us

We always aim to provide a fair and valuable recruitment process for everyone. If selected you will follow the next stages:

• Initial call with our sourcing/recruitment team

• Interview with the Manager

Our commitment to you

As an employer of choice our greatest assets are the expertise creativity and passion of our employees. We strive to provide a great place to work that attracts develops and retains the best talent promotes employee engagement fosters teamwork and drives innovation for the benefit of our customers. We aim to create an environment where you feel that you belong with diversity and inclusion as the engine to growth and innovation. We develop and deploy bestinclass programs and practices providing enriching career opportunities listening to employee feedback and always challenging ourselves to do better.

The values that guide us are respect integrity inclusion innovation and excellence.

Were excited for you to join us and make a difference.

Apply Now!

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status age or any other federally protected class.

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