Analyst I IT Service Desk
Posted on :
29-01-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2480978
YOUR TALENT:
- 1-3 years providing end-user support to a large end-user base in a remote-working environment
- College level degree in computer related technologies or demonstrated equivalent experience
- Exceptional customer service and interpersonal skills and the ability to adapt in a face-paced environment
- Ability to effectively prioritize and organize multiple projects/tasks while maintaining queue workload
- Working knowledge of Microsoft Windows, O365 Suite including Teams, Active Directory administration and hands-on experience configuring and troubleshooting Dell/HP/Apple laptops/desktops and iPhones
- Experience with computer imaging processes, Symantec Endpoint or Microsoft Defender, Adobe Creative Suite
- Understanding of basic network principles as well as protocols and services such as IP, DNS and DHCP
- Knowledge of Cisco Meraki network equipment, Retail POS systems, and macOS a plus
Employment Type
Full Time
Company Industry
Department / Functional Area
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