After Sales Account Manager ( 3 Months Maternity Cover)

Role Overview

The Advertising Operations Associate is responsible for tracking reporting and generating insights for all advertising campaigns on . This role ensures campaigns are documented measured and reported in a way that supports the sales process and provides vendors with structured post-campaign reporting.

Key Responsibilities

Campaign Data & Tracking

• Document campaign deliverables timelines and formats in tracking systems.

• Maintain and monitor the ad inventory calendar (booked vs. executed).

• Collect campaign execution evidence (screenshots placements links).

Performance Reporting

• Track performance metrics including impressions clicks engagement and

• sales uplift (where applicable).

• Prepare structured end-of-campaign reports for vendors with KPIs visuals

• and delivery summaries.

• Deliver weekly/monthly internal reports comparing booked vs. executed

• campaigns.

• Provide insights and recommendations for campaign optimizations.

Sales Support

• Equip the sales team with campaign insights and reports to demonstrate ROI

• to vendors.

• Support sales pitches and renewals with data-driven learnings.

Process Optimization

• Standardize campaign reporting templates and tracking dashboards.

• Maintain organized reporting archives for reference and benchmarking.

• Support competitive analysis to feed into sales strategies.

• Timely Reporting % post-campaign reports sent within 5 working days.

• Revenue Tracking Accuracy % campaigns with complete performance documentation.

• Insights Delivered Avg. number of recommendations per campaign.

• Inventory Accuracy % accuracy of booked vs. executed ad placements.

What you need to succeed

• Timely Reporting % post-campaign reports sent within 5 working days.

• Revenue Tracking Accuracy % campaigns with complete performance

• documentation.

• Insights Delivered Avg. number of recommendations per campaign.

• Inventory Accuracy % accuracy of booked vs. executed ad placements.

Experience

• 3-5 years of experience in advertising operations digital marketing media planning campaign management or performance reporting ideally within e-commerce retail marketplaces or digital agencies.

• Hands-on experience with campaign tracking reporting analytics or ad operations processes.

• Familiarity with advertising metrics such as impressions CTR conversions engagement and sales uplift.

• Experience working with ad dashboards report generation tools Excel/Google Sheets or analytics platforms.

• Previous experience documenting campaign executions is an advantage.

• Experience coordinating with cross-functional teams such as Sales Marketing or Content is beneficial.

Qualifications

• Bachelors degree in Marketing Business Media Communications or a related field.

• Strong proficiency in Excel/Google Sheets especially pivot tables charts and formula-based analysis.

• Comfortable interpreting data and converting it into clear actionable insights.

• Excellent organizational skills with the ability to manage multiple campaigns and deadlines simultaneously.

• Strong attention to detail especially in tracking deliverables and ensuring reporting accuracy.