Therapist Team Leader
Share
Job Location:
Monthly Salary:
Posted on:
Vacancies:
Job Summary
- Lead supervise and motivate the spa therapist team to deliver outstanding guest experiences.
- Ensure all treatments are performed according to brand standards and established protocols.
- Monitor therapist performance productivity and service quality.
- Conduct training coaching and performance evaluations for team members.
- Handle guest feedback and resolve any service-related concerns professionally.
- Assist in scheduling therapists based on business levels and treatment bookings.
- Ensure cleanliness hygiene and safety standards are maintained at all times.
- Support inventory control and proper usage of spa products.
- Promote spa services and retail products to maximize revenue.
- Assist Spa Manager with daily reports and operational tasks when required.
Qualifications :
- Certified Spa Therapist with recognized qualifications.
- Minimum 35 years of experience in a spa environment with leadership experience preferred.
- Strong knowledge of massage techniques facials and body treatments.
- Excellent communication and interpersonal skills.
- Leadership and team management abilities.
- Customer-focused with strong problem-solving skills.
- Ability to work flexible hours including weekends and holidays.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Hyperion
- Acquisition
- Asset
- ABAP
- Basic
- Activex
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
