Hostess
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Department: Entertainment
Main area: MultiCourt & Kids Club
As a Hostess in the Entertainment Department at Rixos Marina Abu Dhabi you will be the first point of contact for guests engaging with our MultiCourt and Kids Club facilities. Your primary responsibility will be to handle all bookings and guest inquiries in a warm professional and efficient manner ensuring a smooth and enjoyable experience for families and guests of all ages. You will play a key role in promoting our entertainment offerings and maintaining a friendly and organized environment.
Key Responsibilities:
Welcome guests warmly and professionally to the MultiCourt and Kids Club areas.
Manage daily bookings and reservations for all activities events and facilities within the assigned areas.
Handle phone email and walkin inquiries regarding Kids Club programs court availability schedules and special events.
Maintain accurate records of bookings and participant lists using relevant booking systems or software.
Coordinate with the Entertainment and Recreation team to ensure smooth activity scheduling and guest flow.
Provide guests with detailed information about entertainment programs age requirements safety guidelines and facility rules.
Monitor guest feedback and communicate suggestions or issues to the relevant departments for continuous improvement.
Ensure a clean inviting and childfriendly front desk or reception area.
Support in organizing and promoting entertainment activities when required.
Comply with all health and safety regulations especially those related to children and sports activities.
Qualifications :
Previous experience in guest service reservations or front desk roles (experience in hospitality or recreational settings preferred).
Excellent communication and interpersonal skills.
Strong organizational skills and attention to detail.
Fluent in English; knowledge of additional languages (especially Arabic or Russian) is an advantage.
Friendly approachable and enthusiastic personality.
Ability to multitask and remain calm in a fastpaced environment.
Experience with reservation or booking systems is a plus.
Additional Information :
- Competitive Salary and Compensation:
- Rixos Marina Abu Dhabi may offer a competitive salary that reflects the industry standards for similar positions.
- Training and Development Opportunities:
- Access to training programs and development opportunities to enhance skills and advance within the company.
- Career Advancement:
- Opportunities for career growth and advancement within the Rixos Hotels group.
- Health and Wellness Benefits:
- Comprehensive health insurance coverage.
- Employee Recognition Programs:
- Recognition programs to acknowledge and reward outstanding performance and dedication.
- WorkLife Balance:
- Policies and practices that promote a healthy worklife balance including flexible scheduling where possible.
- Uniforms and Dress Code:
- Provision of uniforms or dress code guidelines for a professional and cohesive appearance.
- Social Events and Activities:
- Participation in social events teambuilding activities and employee gatherings to foster a positive work culture.
- Transportation Services:
- Transportation services.
- Employee Wellness Programs:
- Wellness programs such as fitness classes or gym access to promote a healthy lifestyle.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
