Rooms Divison Manager - Arabic Speaker
Posted on :
06-02-2025
Employer Active
1 Vacancy
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Job Description
- Ensure guest history database maintenance systems are in place.
- Ensure all rooms related areas comply to brand standards.
- Fluency in Arabic (spoken and written) is required to effectively communicate with Arabicspeaking guests and team members.
- Conduct inspections to review monitor and upgrade performance of the department through dissemination of information explaining new directions policies and procedures.
- Communicate a clear and consistent message regarding departmental goals to produce desired results.
- Monitor and promote room rates specials and promotions at the residence.
- Review reports and financial statements to determine Rooms operations performance against budget.
- Demonstrate and communicate key drivers of guest satisfaction for the brands target customer.
- Deliver strong functional expertise creativity and entrepreneurial leadership to meet the business needs of the operations for Rooms Division including Front Office Housekeeping and Spa.
- Strive to achieve optimum operating results while providing guests with the highest level of service and satisfaction
- Demonstrate and communicates key drivers of guest satisfaction for brands Target Customers.
- Ensure guest oriented & innovative operations approaches to ensure high standard of services for guests.
- Drive Voice of Guest Score and Guest satisfaction as a key deliverable with an emphasis on generating innovative ways to continually improve results.
- Drive Loyalty and ALL results of the hotel.
Qualifications :
- Proficiency in Arabic is a strong advantage to enhance guest experience and support multicultural team communication.
- Minimum 8 to 10 years of experience of which at least 2 years in similar role.
- Strong Operational/Technical Knowledge.
- Successful Preopening experience & records a distinct advantage
- Strong process orientation;
- Strong Leadership abilities and organizational skills;
- Entrepreneurial thinks out of the box;
- Able to drive change and look for operational efficiencies/synergies across the network
- Gogetter; comfortable taking ownership of projects and expanding scope of responsibilities.
Additional Information :
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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