Groups Reservation Coordinator
Posted on :
28-01-2025
Employer Active
1 Vacancy
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Job Description
- Coordinating with all the departments regarding events & meetings
- Preparing event proposal and contracts
- Preparing event orders
- Planning for the events and meeting with/for staffing and guest requirement.
- Preparing proform invoice and Tax Invoices
- Daily posting and billing
- Coordination with finance team regarding pay masters.
- Apply DCT permit and follow up daily in TAMM portal for DCT circular updates.
- Managing stocks and operation equipment in daily basis for meetings and events/functions.
- Ensure the meeting room for ready and fully equip before guest arrival .
- Preparing the monthly and yearly reports and maintain the tracking sheets .
- Preparing commission reports and submit to accountant/finance teams.
- Tele sales calls
- Guest feedback after events
- Support Sales Operations: Contribute to daily sales activities by preparing and managing documents requested for corporate and leisure clients.
- Client Communication & Coordination: Serve as the primary point of contact between the sales team and clients effectively managing inquiries scheduling meetings and ensuring smooth flow of information.
- Sales Data Management: Maintain and update critical sales data within company systems including client information inquiry tracking and sales performance metrics.
- Sales Reporting & Analysis: Assist in generating sales reports forecasts and key performance indicators providing valuable insights to management for informed decisionmaking.
- Interdepartmental Collaboration: Coordinate effectively with other departments such as revenue management marketing and operations to ensure seamless guest experiences.
- Client Relationship Building: Help foster and maintain strong client relationships by actively supporting the sales team in lead followup ongoing communication and client engagement activities.
- Administrative Support: Provide administrative support to the sales department including scheduling preparing meeting materials and organizing salesrelated files and records.
- Customer Service Excellence: Deliver exceptional customer service by promptly and professionally addressing client inquiries ensuring a positive and memorable desired guest experience.
Qualifications :
- Clear oral/written communication
- Exemplary time management and organizational skills
- Problem solving abilities
- Previous experience in a similar role is preferable not necessary.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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