Relationship Manager- Employee Banking
Posted on :
09-01-2025
Employer Active
1 Vacancy
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Job Description
Responsibilities:
- Seek out and source new clients by developing networks and independently identifying and developing relevant resources for sales and business development
- Work independently on customers needs
- Identify and develop resources relevant to business development and sales goals
- Liaise with concern team to ensure top level client experience in all cases of client interactions from follow up to delivery
- Attract as well as retain clients by developing highly creative outreach strategies along with marketing department in the organization
- Work in line with the operational procedures of the organization towards its revenue generation and sales growth goals
- Work collaboratively with the Marketing to develop creative outreach strategies to attract and retain clients
- Continuously review the current processes to find better ways of working
- Manage CIB relationships and direct the fulfilment team to execute business in the EB client premises
- Grow portfolio of Employee Banking Clients by desired percentage
- Organise Helpdesk / Induction activities at client premises in order to generate business revenues by extension on Retail asset products and services.
- Lead generation and management through FAB CRM systems
- Act as the focal point for customer enquiries
- Exceed expectations by increasing standards of customer service also ensure affective complaint management (Addressing customers concerns at your door services enhanced TAT...etc.)
- Effective Management of Bulk Account opening process for the employees of the targeted CIBG/ TML customer
- Constantly design and execute strategies to increasing business penetration within the region
- Liaise with Corporate & Investment banking business banking team to provide their clients with a complete package on retail banking proposition
- Drive multi product sales with a focused approach on increasing corporate profitability
- Monitor emerging opportunities in Market Industry and Competition and share information with the Business Intelligence team to keep plans/ strategies agile and improvise in a changing landscape
- Work closely with strategic alliances within PBG sales and distribution
- Adhere to the Standard Operating Procedures Policies and Code of Conduct of the bank
Skills
- Strong relationship management skills
- Ability to grow and maintain relationship with any individual irrespective of the background and type of personality
- Possession of good sense of humour
- Strong written and verbal communication skills
- Strong creativity and critical thinking abilities
- Ability to work with recent technological applications relating to daily tasks
- Strong detailorientation and top level selforganization
- Ability to perform multiple tasks simultaneously
- Willingness to put in more working hours even at odd times
- Possess reliable problemsolving ability
Qualifications :
- Bachelor Degree Preferably a Masters Degree
- 5 years relevant experience in the banking sector
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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