Resort Manager

As the Resort Manager, you will primarily be focused on ensuring the Front Services, Front Office and Concierge are operated to the highest standards and guest service delivery standards and are nothing short of 5 stars for both guests and colleagues. In addition, the direct functionality of the Resort Manager is to ensure a motivated, well informed and enthusiastic team, and to ensure efficient utilization of all service providers, drive and maximize sales of services at every opportunity and guarantee guest satisfaction, driving sales and repeat business by following all leads, encouraging add on sales, ensuring immaculate set up of the entire front services operations, ensuring both top and bottom-line performance.