Scrum Master

Roles and responsibilities

• Running a dedicated squad offshore / onshore
• Tech background is must and can work within the BANK ecosystem
• Domain experience of Cash Management, Corporate banking is highly preferable with product and customization experience
• He / She will work with a dedicated team of developers, testers, and Product Owner to manage the sprints, releases, Scrum ceremonies
• Should maintaining all project deliverables, artefacts, and financials
• Support the PO on quarterly planning
• Helping the team to remove impediments
• Reporting as per the BANK standards for sprints, releases, and weekly status updates
• Provide agile coaching to the team to work as a cohesive unit and understand agile principles

• 1. Deep Knowledge of Scrum Framework

• Expertise in Scrum principles, roles, events, and artifacts.
• Understanding of Scrum values (commitment, courage, focus, openness, and respect).
• Ability to apply Scrum in various contexts, adapting the framework to the needs of the team and organization.

• 2. Facilitation Skills

• Facilitating Scrum Ceremonies: Able to effectively run Scrum events such as Sprint Planning, Daily Stand-ups, Sprint Reviews, and Sprint Retrospectives.
• Skilled in facilitating productive meetings that encourage collaboration and transparency.
• Ensuring that Scrum ceremonies run efficiently, respecting timeboxes and keeping discussions focused.

• 3. Coaching and Mentoring

• Coaching the team on Scrum principles and Agile practices.
• Helping the team to self-organize and work cross-functionally.
• Supporting team members in improving their Agile mindset and practices.
• Providing guidance and fostering continuous improvement in the team's processes.

• 4. Conflict Resolution

• Ability to address and resolve conflicts within the team or between team members.
• Mediate and facilitate discussions to resolve disputes and maintain a positive working environment.
• Helping the team members communicate more effectively and collaborate harmoniously.

• 5. Servant Leadership

• Taking a servant-leader approach, supporting the team in overcoming obstacles, removing roadblocks, and promoting a productive work environment.
• Being a trusted advocate for the team while balancing the needs of the team and stakeholders.
• Encouraging autonomy and ownership within the team.

• 6. Team Building and Empowerment

• Promoting team collaboration, trust, and cohesion.
• Helping individuals become more empowered and self-sufficient in their roles.
• Encouraging the team to take accountability for their work and progress.

• 7. Communication and Interpersonal Skills

• Strong communication skills to work effectively with the team, stakeholders, and the wider organization.
• Ability to convey complex concepts in simple terms.
• Ability to listen to concerns, feedback, and suggestions from team members and stakeholders.

• 8. Stakeholder Management

• Engaging with product owners, developers, and other stakeholders to ensure alignment and the proper prioritization of work.
• Helping to manage stakeholder expectations and maintaining clear communication between the team and external parties.
• Ensuring that the team is focused on the most valuable and achievable goals in each sprint.

• 9. Continuous Improvement

• Fostering a culture of Kaizen (continuous improvement) within the team.
• Identifying process inefficiencies and helping the team evolve its workflow and practices.
• Encouraging regular reflection and adaptation to improve productivity and quality.

• 10. Agile and Scrum Metrics

• Understanding and tracking key Scrum metrics, such as velocity, burn-down charts, cumulative flow diagrams, and cycle time.
• Using these metrics to support decision-making, identify potential issues, and drive improvements.
• Helping the team reflect on progress and identify areas for growth.

Desired candidate profile

1. Deep Knowledge of Scrum Framework

• Expertise in Scrum principles, roles, events, and artifacts.
• Understanding of Scrum values (commitment, courage, focus, openness, and respect).
• Ability to apply Scrum in various contexts, adapting the framework to the needs of the team and organization.

2. Facilitation Skills

• Facilitating Scrum Ceremonies: Able to effectively run Scrum events such as Sprint Planning, Daily Stand-ups, Sprint Reviews, and Sprint Retrospectives.
• Skilled in facilitating productive meetings that encourage collaboration and transparency.
• Ensuring that Scrum ceremonies run efficiently, respecting timeboxes and keeping discussions focused.

3. Coaching and Mentoring

• Coaching the team on Scrum principles and Agile practices.
• Helping the team to self-organize and work cross-functionally.
• Supporting team members in improving their Agile mindset and practices.
• Providing guidance and fostering continuous improvement in the team's processes.

4. Conflict Resolution

• Ability to address and resolve conflicts within the team or between team members.
• Mediate and facilitate discussions to resolve disputes and maintain a positive working environment.
• Helping the team members communicate more effectively and collaborate harmoniously.

5. Servant Leadership

• Taking a servant-leader approach, supporting the team in overcoming obstacles, removing roadblocks, and promoting a productive work environment.
• Being a trusted advocate for the team while balancing the needs of the team and stakeholders.
• Encouraging autonomy and ownership within the team.

6. Team Building and Empowerment

• Promoting team collaboration, trust, and cohesion.
• Helping individuals become more empowered and self-sufficient in their roles.
• Encouraging the team to take accountability for their work and progress.

7. Communication and Interpersonal Skills

• Strong communication skills to work effectively with the team, stakeholders, and the wider organization.
• Ability to convey complex concepts in simple terms.
• Ability to listen to concerns, feedback, and suggestions from team members and stakeholders.

8. Stakeholder Management

• Engaging with product owners, developers, and other stakeholders to ensure alignment and the proper prioritization of work.
• Helping to manage stakeholder expectations and maintaining clear communication between the team and external parties.
• Ensuring that the team is focused on the most valuable and achievable goals in each sprint.

9. Continuous Improvement

• Fostering a culture of Kaizen (continuous improvement) within the team.
• Identifying process inefficiencies and helping the team evolve its workflow and practices.
• Encouraging regular reflection and adaptation to improve productivity and quality.

10. Agile and Scrum Metrics

• Understanding and tracking key Scrum metrics, such as velocity, burn-down charts, cumulative flow diagrams, and cycle time.
• Using these metrics to support decision-making, identify potential issues, and drive improvements.
• Helping the team reflect on progress and identify areas for growth.