Systems Business Analyst

Roles and responsibilities

The Business Analyst is critical in driving business success within the Digital Transformation and Smart Infrastructure departments at Al-Futtaim Technologies. This position is dedicated to delivering comprehensive analytical support, facilitating Business Review Meetings, overseeing accurate financial reporting and effective collections management, and ensuring strategic alignment with overarching corporate objectives. This role serves as a key integrator of data insights and business intelligence to support informed decision-making and operational excellence across the organisation.

The Business Analyst must integrate financial and operational insights with business strategies to enhance decision- making and operational performance across the company. This role demands a high level of analytical prowess, strategic thinking, and the ability to manage complex projects and financial landscapes effectively.

What you will do:

• Financial Reporting and Forecasting: Oversee the delivery of accurate and timely financial reports, manage P&L statements, and conduct comprehensive financial forecasting.
• Business Review Meetings: Spearhead weekly and monthly BRM sessions within Al-Futtaim Technologies and with Al-Futtaim Contracting to review progress, adjust strategies, and ensure project alignment with business objectives.
• Projects, tender Analysis, and Won Jobs: Analyse tenders, RFPs, RFQs, and RFIs. Supervise financial coordinators in producing timely cost sheets. Collaborate with procurement for effective vendor selection and price management.
• Collections Management: Enhance the collections process to improve cash flow and minimize Days Sales Outstanding (DSO).
• Audit and Compliance Coordination: Facilitate biannual audits with the Group Audit Department (GAD), coordinate with internal
• stakeholders, provide necessary documentation, and implement audit recommendations.
• Finance and Reporting Standards: Collaborate with the finance department to standardize reporting templates, ensure adherence to accounting guidelines, and uphold invoicing principles.
• Incentive Policy Development and Management: Develop and manage an effective and relevant incentive policy for all Al- Futtaim employees eligible under the incentive scheme. Ensure the policy aligns with organizational goals and employee performance.

Desired candidate profile

Behavioural Competencies:

• Critical Thinking: Ability to analyse information and evaluate results to choose the best solution and solve problems.
• Conflict Management: Skilled in handling conflict situations constructively and maintaining calm under pressure.
• Initiative and Drive: Demonstrates initiative, seeking out opportunities for improvement and
  

What Equips you for the role:

Minimum Qualifications:

• Education: Bachelor’s degree in computer science, Management Information Systems (MIS), Business Administration, or a related field.
• Certifications 1: Certifications in business analysis, ERP (e.g., SAP), or CRM systems are highly desirable.
• Certifications 2: It is highly desirable to be certified as a Certified Business Analyst Professional (CBAP) or Certified Management Accountant (CMA).
  

Experience:

• Minimum of 8 years of experience in business analysis, preferably in a technology-driven industry or in managing infrastructure projects.
• Proven track record in facilitating business review meetings, financial forecasting, and implementing business process improvements.
  

Technical Skills:

• Business Analysis Tools: Proficient in using advanced data analysis and visualisation tools such as Excel, Power BI, or Tableau to support data-driven decision-making.
• ERP and CRM Systems: Strong familiarity with enterprise resource planning and customer relationship management systems, such as SAP, to manage business processes effectively.
• Business Process Modeling: Skilled in utilising tools like Microsoft Visio for creating and optimizing business process workflows, ensuring operational efficiency.
• Financial Systems Knowledge: Good understanding of financial reporting systems, which supports accurate financial management and compliance with auditing standards.
  

Soft Skills:

• Communication Skills: Excellent verbal and written communication skills in English; proficiency in Arabic is an advantage.
• Multitasking Abilities: Able to handle multiple projects and priorities with exceptional organisational and time-management skills. o Detail-oriented: High attention to detail and a critical thinking approach to problem-solving.
• Collaborative Nature: Strong interpersonal skills, able to work effectively in a team and with diverse groups of people.